Vickie Martin
Princeton,LOUISIANA
Summary
Driven Quality Control Technician and Manager with a proven track record at Frymaster and PETRO Stopping Centers, enhancing product reliability and team productivity through effective inspection techniques and strategic leadership. Skilled in Equipment Calibration and Continuous Improvement, achieving significant process optimizations and fostering a culture of excellence and safety.
Overview
30
30
years of professional experience
Work History
Quality Control Technician 2
Frymaster
Shreveport, LA
09.2007 - Current
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Performed thorough inspections of incoming materials and outgoing products.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
Manager
PETRO Stopping Centers
Shreveport, LA
04.1994 - 11.2004
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
Education
GED -
OD8 Wyatt HS
Ft Worth, Tx06.1973
Skills
- Product Inspection
- Visual Inspection
- Equipment Calibration
- Inspections and reviews
- Test method validation
- Workplace Safety
Timeline
Quality Control Technician 2
Frymaster
09.2007 - Current
Manager
PETRO Stopping Centers
04.1994 - 11.2004
GED -
OD8 Wyatt HS