VICKIE PHILLIPS

Primary role is submissions process for authorizations. At times verify coverage and communicate with branches to resolve any discrepancies. Responsibilities include obtaining payor authorization for home health services, e.g., number of visits by discipline, and communicates to the Branch as soon as possible to avoid disruption in patient services staying current with insurance requirements, maintaining documentation of denied and/or approved authorization, and problem-solving cases as needed. Other duties include follow-up on missing or inaccurate information and coordination with Branch staff.

Manage inquiries regarding referral status & the authorization process & any related issues in a courteous & professional manner.

Requests additional authorization from the patient's payor for ongoing visits in accordance with the patient's plan of care and/or physician orders for services.

Completes workflow tasks and other assignments in the Agency's electronic medical record in a timely manner.

Taking incoming phone calls for the department, documenting and disseminating messages as appropriate, handling emails, distributing documents as needed. Provide effective communication to team members and other health care professionals and maintain confidentiality. Work with great urgency and accuracy to complete tasks within strict turnaround time guideline.

• Duties include but not limited to all office work, payroll, invoicing, and proposals, corresponding to emails, bank deposits, and accounts payable, managing employees, ordering and keeping track of merchandise

• Duties include but not limited to recording medical history, purpose of visit, charting medications, writing orders for hospital procedures, writing prescriptions, calling in prescriptions, taking phone calls to answer patient's questions for doctor
• Responsible for Drug Reps, drug samples and scheduling Dr.'s business meetings
• Responsible for training and maintaining front office, scheduling patient appointments, posting payments, billing office visits and other charges
• Assist indigent patients in applying for pharmaceutical assistant programs
• Getting Insurance authorization for in office procedures
• In charge of transcription of medical records and data entry.

• Duties include but not limited to checking in patients, scheduling/rescheduling patient appointments
• Taking care of drug reps for samples of medications and meeting with Doctor, data entry along with insurance information and payments.

• Duties include but not limited to transcribing prescription orders, prepared oral drugs as well as compounding IV solutions
• Filled prescription orders and stocked medication carts.