Vickie Patt
Dallas,TX
Summary
Dynamic professional with extensive experience at Verite Community Bank, excelling in post-closing operations and collateral management. Proven track record in ensuring audit readiness and regulatory compliance while leading cross-functional teams. Skilled in process improvement and data integrity, driving efficiency and quality controls in mortgage operations.
Overview
28
28
years of professional experience
Work History
Post Closing – Collateral Specialist II
Veritex Community Bank
Dallas, TX
01.2022 - Current
- Managed post-closing collateral operations for paid-off consumer and real estate loans, ensuring timely lien releases, reconveyances, and precise delivery of collateral documentation.
- Collaborated with loan operations, servicing, and branch teams to resolve discrepancies, safeguard data integrity, and sustain audit-ready files.
Loan Review Documentation Specialist II
Veritex Community Bank
Dallas, TX
01.2018 - 01.2022
- Reviewed attorney-prepared documentation for commercial, real estate, and SBA loan operations to ensure compliance with policy, regulatory standards, and underwriting approvals.
- Conducted internal audits and facilitated renewals and process improvement initiatives while maintaining confidentiality of records.
Documentation Specialist III
MetLife Home Loans / ACS
01.2005 - 01.2018
- Handled complex closing and post-closing documentation for residential mortgage, construction, HELOC, and modification loans.
- Coordinated with title companies, escrow agents, and attorneys to perfect collateral, resolve trailing document exceptions, and ensure delivery readiness in accordance with investor and regulatory guidelines.
- Oversaw activities in mortgage operations
Transaction Processor
Affiliated Computer Services (ACS)
01.1998 - 01.2005
- Supported end-to-end mortgage processing by reviewing loan files for completeness, coordinating third-party services, and preparing documentation for underwriting and closing while maintaining compliance with regulatory and company standards.
- Mortgage Operations
Education
High School Diploma - GED
Skills
- Post Closing Operations
- Delivery Readiness
- Collateral
- Trailing Documents
- Final Docs
- Investor Guidelines
- Agency Guidelines
- Pipeline Aging
- Escalations
- SLA Management
- Data Integrity
- Curtailment Prevention
- Risk Control
- Regulatory Compliance
- Audit Readiness
- Cross-Functional Operations Leadership
- Process Improvement
- Quality Controls
Accomplishments
- Maintained clean collateral delivery and document control across high-volume post-closing pipelines, preventing investor and agency delivery delays.
- Reduced post-closing exceptions through proactive document review, escalation management, and cross-team coordination.
- Supported audit readiness and regulatory examinations by ensuring accurate, complete, and timely post-closing documentation.
- Served as a trusted escalation point for complex post-closing issues requiring precision, judgment, and compliance expertise.
Timeline
Post Closing – Collateral Specialist II
Veritex Community Bank
01.2022 - Current
Loan Review Documentation Specialist II
Veritex Community Bank
01.2018 - 01.2022
Documentation Specialist III
MetLife Home Loans / ACS
01.2005 - 01.2018
Transaction Processor
Affiliated Computer Services (ACS)
01.1998 - 01.2005