Vickie Wats
Clarksville,Tennessee
Summary
Conscientious Lead pharmacy technician equipped with skills to lead and motivate pharmacy staff. Optimize performance with improved workflows and quality-focused approaches. Proficient in all facets of successful operations, including filling orders, inventory management, and drug security.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Reimbursement Specialist 2 Pharmacy Technician
Monroe Carell Jr. Children's Hospital
08.2024 - Current
- Provided exceptional customer service when responding to patient inquiries about reimbursement status and procedures.
- Identified trends in reimbursement denials, recommending process improvements to minimize future occurrences.
- Supported company objectives by maintaining compliance with all relevant state and federal regulations governing medical billing practices.
- Advanced internal communication channels by sharing best practices among colleagues, fostering an environment of continuous learning and improvement.
- Maintained comprehensive knowledge of healthcare billing practices, staying current on industry updates and changes in regulations.
Lead Certified Pharmacy Technician
Kroger Pharmacy
09.2015 - Current
- Supported pharmacists by measuring, counting and labeling prescriptions
- Met customer needs with fast and knowledgeable pharmacy support
- Maintained standards by orienting, training, and monitoring all new pharmacy technicians
- Assisted pharmacists in preparation and dispensing of medications for patients as needed
- Trained new pharmacy technicians in various tasks including medication dispensing, inventory management, and customer service
- Collaborated with pharmacists to resolve medication-related issues and inquiries from patients or healthcare providers
- Coordinated with suppliers and wholesalers to ensure timely delivery of medications, supplies, and equipment
Pharmacy Technician
Fred's Pharmacy
09.2002 - 07.2015
- Kept inventory accurate with effective management and regular cycle counts
- Supported pharmacists by measuring, counting and labeling prescriptions
- Minimized risk and maintained accuracy through consistent adherence to proper medication-handling techniques and industry best practices
- Avoided product waste with proper stock rotation procedures
- Met customer needs with knowledgeable pharmacy support
- Processed insurance claims for patient medication
Education
Associate in Arts (A.A.) - Social Worker
Coahoma Community College
08.2007
High School - undefined
Rosa Fort
08.1994
Skills
- Problem-Solving
- Workflow Optimization
- Excellent Intrapersonal and Communication skills
- Outstanding Supervisory-Leadership and Presentation Skills
- Effective Communication
- Teamwork and Collaboration
Certification
- Immunization Certified
- CPR/BLS Certified
Timeline
Reimbursement Specialist 2 Pharmacy Technician
Monroe Carell Jr. Children's Hospital
08.2024 - Current
Lead Certified Pharmacy Technician
Kroger Pharmacy
09.2015 - Current
Pharmacy Technician
Fred's Pharmacy
09.2002 - 07.2015
Associate in Arts (A.A.) - Social Worker
Coahoma Community College
High School - undefined
Rosa Fort
- Immunization Certified
- CPR/BLS Certified
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