Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Aldo Shoes
Elizabeth, NJ
10.2023 - Current
Answered customer inquiries regarding store policies and procedures.
Answered phone calls to assist customers with questions and orders.
Welcomed customers, offering assistance to help find store items.
Issued receipts, refunds, credits or change due to customers.
Helped customers find specific products, answered questions, and offered product advice.
Cashier
Family Dollar
Ocoee, Florida
08.2020 - 02.2022
Issued receipts, refunds, credits or change due to customers.
Performed other duties as assigned by management.
Trained new team members in cash register operation, stock procedures, and customer services.
Counted and balanced cashier drawers.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Walmart
Package handler
Davenport, Florida
01.2018 - 10.2020
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Completed day-to-day duties accurately and efficiently.
Worked with cross-functional teams to achieve goals.