Summary
Overview
Work History
Education
Skills
Timeline
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Vickram Randhawa

Merced,CA

Summary

Responsible Cashier and Assistant Manager proficient in handling money, restocking merchandise and helping customers locate products and helping management with day to day tasks behind the scenes. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Always aiming to provide the best customer service possible.

Overview

8
8
years of professional experience

Work History

Cashier/Manager's Assistant

Chevron
Merced, CA
05.2016 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Built positive relationships with customers to increase repeat business.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Communicated with managers of other departments to maintain transparency.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.

Front End Associate

Costco
Merced, CA
11.2020 - 02.2021
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Kept the parking lot clear of shopping carts and trash, retrieved all shopping carts available in the parking lot during rush hour to keep up with customer demand
  • Assisted cashier in checkout lanes for a more efficient checkout.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Cook/Cashier

Chicago's Pizza
Livingston, CA
11.2017 - 01.2018
  • Helped customers complete purchases, and locate items
  • Counted cash in register drawer at beginning and end of shift.
  • Worked closely with the manager to solve problems and handle customer concerns.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Trained as cook and provided back-up coverage to provide customers with optimal support.

Washer/Vaccumer

Merced Mall Car Wash
Merced, CA
06.2017 - 09.2017
  • Answered customer questions on pricing, products, procedures and materials used.
  • Trained new employees on proper washing procedures and company policies.
  • Operated cleaning equipment safely and efficiently to meet specific job requirements.
  • Washed/Vacuumed more than 60 cars per shift.
  • Vacuumed and steam cleaned interior floors carpet and seating.
  • Inspected incoming vehicles, assessed condition and took note of any current damage prior to starting wash or detail.
  • Pressure washed car exterior, wheel wells and tires.
  • Cleaned windows, mirrors, headlights, taillights and waxed and power buffed exterior.
  • Greeted customers and guided cars into washing and detailing area.

Education

Bachelor of Science - Business Management And Economics

University of California, Merced
Merced, CA
12.2023

Associate of Arts - Business Administration

Merced College
Merced, CA
06.2021

High School Diploma -

Buhach Colony High School
Atwater, CA
06.2019

Skills

  • Business administration
  • Business planning
  • Credit card processing
  • Customer assistance
  • Cash register operations
  • Stocking and Replenishing
  • Identification Checks
  • Cash Drawer Management
  • Refund Handling
  • Product Restocking
  • Maintaining Store Appearance
  • Multi-tasking ability
  • Cleaning procedures
  • Question responses
  • Cleanliness
  • Cash Handling

Timeline

Front End Associate

Costco
11.2020 - 02.2021

Cook/Cashier

Chicago's Pizza
11.2017 - 01.2018

Washer/Vaccumer

Merced Mall Car Wash
06.2017 - 09.2017

Cashier/Manager's Assistant

Chevron
05.2016 - Current

Bachelor of Science - Business Management And Economics

University of California, Merced

Associate of Arts - Business Administration

Merced College

High School Diploma -

Buhach Colony High School

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Vickram Randhawa