Vicktoria Carroll
Bluff City,TN
Summary
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
8
8
years of professional experience
Work History
Cleaner
green meadow cleaning
Gray, TN
07.2022 - Current
- Restocked supplies, replacing toiletries, liners and soaps.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Waitress Supervisor
partners bbq
Piney Flats, TN
05.2019 - 07.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Trained new wait staff team members in proper procedures and important standards of establishment.
- Calculated charges, issued table checks and collected payments from customers.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Assistant Manager
roadrunner markets
Piney Flats, TN
08.2018 - 06.2019
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Assistant Manager
Burger King
Piney Flats, TN
05.2016 - 08.2018
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Education
Chemistry And Psychology
Northeast State Community College
Blountville, TN05.2025
Skills
- Interior and Exterior Cleaning
- Quality Control
- Site Inspection and Evaluation
- Positive Team Player
- Communication and Interpersonal Skills
Timeline
Cleaner
green meadow cleaning
07.2022 - Current
Waitress Supervisor
partners bbq
05.2019 - 07.2022
Assistant Manager
roadrunner markets
08.2018 - 06.2019
Assistant Manager
Burger King
05.2016 - 08.2018
Chemistry And Psychology
Northeast State Community College
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