Summary
Overview
Work History
Education
Timeline
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Vicky Andrews

Decatur,GA

Summary

SUMMARY OF EXCELLENCE An independent and self-motivated professional with excellent research skills Organized and detail-oriented Provide thorough and skillful support Proven ability to analyze, plan, manage and motivate Develops positive relationships with clients and colleagues at all organizational levels Demonstrated ability to effectively coordinate and plan projects and events Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Overview

60
60
years of professional experience

Work History

Shopper

Amazon
Atlanta, GA
04.2021 - Current

Cashier

Wal-Mart
Jonesboro, GA
07.2019 - 10.2020
  • Responsibilities include scanning merchandise, coupons and processing checks and payments
  • Knowledge of product location throughout the store
  • Answering questions regarding store policy and schedules
  • Troubleshooting and assisting customers as needed.

Administrative Assistant

01.1998 - 03.2019
  • General administrative duties including correspondence, file management and database administration
  • Consistently provide exemplary Customer Service
  • Investigate and follow up with UPS customers regarding claims status for missing & damaged packages
  • Research database for missing packages
  • Provide high level of confidentiality
  • Assist with special projects as needed
  • Microsoft Office proficiency

United Parcel Service
Atlanta, GA
07.1990 - 03.2019

Customer Counter Associate

01.1990 - 01.1998
  • Monitor and purchase office equipment and stationery
  • Gather and key package information in database and updated status claims
  • Provided assistance to walk in customers
  • Skillfully worked with customers to resolve complaints
  • Assist customers by researching and providing updates on regarding their packages
  • Collected large sums of COD monies from customers
  • Coordinated and arranged office functions - ordering food for meetings and event location set up

Education

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2019

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Georgia Perimeter College
2003

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Georgia State University
1993

Timeline

Shopper

Amazon
04.2021 - Current

Cashier

Wal-Mart
07.2019 - 10.2020

Administrative Assistant

01.1998 - 03.2019

United Parcel Service
07.1990 - 03.2019

Customer Counter Associate

01.1990 - 01.1998

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Georgia Perimeter College

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Georgia State University
Vicky Andrews