Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Vicky Benitez

Ontario,CA

Summary

  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
  • Compassionate professional with background in social and human services, known for productivity and efficient task completion. Possess specialized skills in client assessment, case management, and crisis intervention. Excel in communication, empathy, and problem-solving to support individuals and communities effectively.

Overview

3
3
years of professional experience

Work History

Bakery Clerk

Stater Brothers Markets
Ontario, CA
09.2024 - Current
  • Checked expiration dates on all food items to ensure freshness of products being sold.
  • Ensured compliance with health department regulations regarding sanitation practices within the bakery area.
  • Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
  • Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
  • Greeted customers, answered questions and provided product knowledge.
  • Worked closely with bakers and cake decorators to ensure timely completion of orders placed by customers.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Took custom cake and bakery orders, ensuring all details were accurately recorded.
  • Prepared and packaged bakery goods for display and sale.
  • Personalized cakes by writing desired words or adding other customizations.
  • Prepared backup cakes to ensure consistent product availability.

Case Manager Intern

Ontario-Montclair School District
Ontario, CA
08.2024 - 04.2025
  • Assisted in developing case plans and service strategies for clients.
  • Educated clients about different forms of assistance available within the community.
  • Identified resources available in the community to assist clients with meeting their goals.
  • Maintained accurate records of all client interactions using an electronic database system.
  • Developed treatment goals for each individual client based on their needs assessment.
  • Conducted assessments of client needs, strengths, and risk factors.
  • Connected individuals with relevant community resources and coordinated referrals.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Participated in weekly team meetings to review cases and develop treatment plans.
  • Managed high-need clients, ensuring personalized care and support.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Provided crisis intervention support for clients in emergency situations.
  • Monitored client progress through regular follow-up contacts.

Courtesy Clerk

Stater Brothers Markets
Ontario, CA
05.2024 - 09.2025
  • Greeted customers and provided assistance in locating items.
  • Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
  • Provided excellent customer service by being friendly and courteous at all times.
  • Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
  • Managed in-store and car pickup operations, ensuring timely and accurate service delivery.

AVID Tutor

Ontario High School
Antrim, CA
08.2022 - 12.2022
  • Fostered an environment where all opinions were respected while encouraging collaboration between classmates within an inclusive learning atmosphere.
  • Assisted AVID students with their academic and organizational skills to ensure success in college-level courses.
  • Provided tutoring services for AVID students in Math, English, Science, and Social Studies courses.
  • Organized and implemented study sessions for AVID students to help them prepare for tests and quizzes.
  • Facilitated group discussions among AVID students about topics relating to the curriculum being studied.
  • Promoted positive interactions among peers by establishing clear rules of conduct during class time.
  • Assisted AVID teachers with grading papers, preparing class materials, and other tasks as needed.

Education

Bachelor of Arts - Social Work

California State University, San Bernardino
San Bernardino, CA
05-2025

Skills

  • Effective communication
  • Time management
  • Multitasking
  • Problem solving
  • Self-motivation and initiative
  • Documentation accuracy
  • Teamwork and collaboration
  • Adaptability and flexibility

Accomplishments

  • Presidential Academic Excellence Scholarship: Competed against nearly 200 students for a spot in CSUSB’s Presidential Academic Excellence Program and was awarded a scholarship to support four years of enrollment at CSUSB. Within those four years, participated in supplemental leadership, mentoring, and engagement opportunities.
  • Honors Student: Involved in CSUSB's Honors Program for all four years and was on the Dean's List from Fall 2021 to Spring 2025.

Timeline

Bakery Clerk

Stater Brothers Markets
09.2024 - Current

Case Manager Intern

Ontario-Montclair School District
08.2024 - 04.2025

Courtesy Clerk

Stater Brothers Markets
05.2024 - 09.2025

AVID Tutor

Ontario High School
08.2022 - 12.2022

Bachelor of Arts - Social Work

California State University, San Bernardino

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