Vicky Garcia
Buena Park,CA
Summary
Dynamic Human Resources Manager with extensive experience in recruitment, employee relations, and performance management. Proven expertise in developing HR strategies that align with business objectives and foster a positive workplace culture. Successfully navigated compliance with labor laws and regulations while enhancing operational efficiency and employee engagement.
Overview
20
20
years of professional experience
Work History
Area Human Resources Director
TPG Hotels & Resorts
, California
04.2022 - Current
- Led employee relations investigations, resolved conflicts, and fostered a compliant workplace culture.
- Coached managers on performance management processes and employee development plans.
- Managed payroll administration and HR operations, ensuring accurate processing and compliance with labor laws.
- Supported benefits administration and open enrollment, enhancing employee understanding and participation.
- Partnered with legal counsel to ensure regulatory compliance and mitigate operational risks.
- Directed recruitment initiatives, collaborating with managers to identify and hire top talent.
Human Resources Manager
Securitas USA
, Pacific Region
03.2021 - 04.2022
- Facilitated HR operations for the largest regional contract, supporting over 1,000 employees in compliance with employment regulations.
- Collaborated with client leadership to address workforce needs and resolve employee relations issues.
- Developed and standardized HR workflow processes, enhancing recruitment efficiency across the region.
Contract HR Generalist
Apple One (Securitas USA)
08.2020 - 03.2021
- Facilitated HR operations, ensuring compliance and support during contract assignments.
- Managed COVID-19 tracking and reporting processes, maintaining accurate employee records.
- Coordinated employee onboarding and orientation processes for new hires.
Human Resources Director
TPG Hotels & Resorts dba DoubleTree by Hilton
Commerce, CA
03.2020 - 05.2020
- Consulted with managers on performance management and employee development to align HR strategies with business goals.
- Ensured compliance with federal, state, and local employment laws.
- Led the Open Enrollment process for all employees, enhancing benefits understanding.
Human Resources Generalist
PHR Management dba Anaheim Majestic Garden Hotel
Anaheim, CA
05.2011 - 03.2020
- Partnered with department managers on HR strategy, employee relations, and workforce planning.
- Resolved employee relations issues, increasing trust and collaboration.
- Managed workers’ compensation claims and return-to-work programs.
Human Resources Recruiter
Crown Xpress Transportation
San Diego, CA
10.2010 - 11.2010
- Recruited and screened candidates, ensuring compliance with transportation regulations.
- Conducted onboarding and compliance processes for new hires.
HR Administrative Assistant
PHR Management dba Sheraton Anaheim Hotel
Anaheim, CA
10.2007 - 02.2009
Legal File Clerk
Bradford & Barthel LLP
Fullerton, CA
06.2006 - 12.2008
Education
Business Management Coursework -
Fullerton College
01-2018
Human Resources Management Certificate -
California State University, Fullerton
01-2017
Skills
- Recruitment & Onboarding
- Performance Management
- HR Policy Development
- Training & Leadership Development
- Benefits Administration & Open Enrollment
- Employee Relations & Investigations
- Conflict Resolution
- Employment Law Compliance
- HRIS & Payroll (ADP and ULTIPRO)
- Spanish Bilingual
Affiliations
- Professionals in Human Resources Association (PIHRA)
- Cal Chamber
Timeline
Area Human Resources Director
TPG Hotels & Resorts
04.2022 - Current
Human Resources Manager
Securitas USA
03.2021 - 04.2022
Contract HR Generalist
Apple One (Securitas USA)
08.2020 - 03.2021
Human Resources Director
TPG Hotels & Resorts dba DoubleTree by Hilton
03.2020 - 05.2020
Human Resources Generalist
PHR Management dba Anaheim Majestic Garden Hotel
05.2011 - 03.2020
Human Resources Recruiter
Crown Xpress Transportation
10.2010 - 11.2010
HR Administrative Assistant
PHR Management dba Sheraton Anaheim Hotel
10.2007 - 02.2009
Legal File Clerk
Bradford & Barthel LLP
06.2006 - 12.2008
Business Management Coursework -
Fullerton College
Human Resources Management Certificate -
California State University, Fullerton