Vicky Giang
Beaumont,TX
Summary
Seasoned Food Service Team Member with background in fast-paced hospitality environments. Skilled in customer service, food preparation, and cash handling with keen understanding of health and safety regulations. Known for fostering positive customer experiences while maintaining operational efficiency. Demonstrated ability to lead teams and manage multiple tasks simultaneously, contributing to increased productivity within previous roles.
Overview
1
1
year of professional experience
Work History
Food Service Team Member
Panda Express Restaurant
Beaumont, Tx
04.2023 - Current
- Provided excellent customer service to guests by responding to their needs promptly.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
West Brook Sr High School
Beaumont, TX05-2023
Some College (No Degree) - Psychology
Lamar
Beaumont, TXSkills
- Excellent customer service
- Strong Work Ethic
- Food handling standards
- Food safety knowledge
- Menu Memorization
- Order review
- Food Plating
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Food Service Team Member
Panda Express Restaurant
04.2023 - Current
High School Diploma -
West Brook Sr High School
Some College (No Degree) - Psychology
Lamar
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