Virginia Hernandez
Houston,TX
Summary
Compassionate Hospice Aide known for productive and efficient task completion. Skilled in providing emotional support, basic medical care, and daily living assistance to patients. Specialized skills include patient comfort, palliative care knowledge, and end-of-life care procedures. Excel at communication, empathy, and patience to enhance patient and family experiences during challenging times.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Hospice Aide
Trucare Hospice
Sugar Land, Texas
03.2023 - Current
- Assisted with bathing, grooming, dressing, and toileting for comfort care
- Documented patient conditions and care tasks in hospice records to ensure continuity of care
- Provided family members with daily care guidance and compassionate communication to enhance patient support
- Followed infection control practices and maintained clean patient environments
- Repositioned patients and assisted with safe transfers using proper body mechanics
- Prepared supplies and ensured readiness for hospice home visits to facilitate efficient patient care
Office Assistant
Caring Heart Hospice
Houston, Tx
03.2022 - 10.2026
- Managed patient scheduling and appointment calendars for hospice office coordination.
- Coordinated patient intake using electronic health records and referral forms
- Ensured patient records were filed accurately to maintain confidentiality. while maintaining confidential hospice documentation.
- Collected intake documents and maintained confidential case files
- Answered phones and routed calls for families, nurses, and care teams.
- Maintained accurate records of client intakes in electronic database system.
- Confirmed demographic information to ensure proper patient identification. and insurance details during admission
- Obtained necessary intake documents to maintain comprehensive patient files. and maintained confidential case files
- Communicated with staff to support daily hospice office operations.
- Prepared correspondence, forms, and mail for administrative support.
- Assisted families with paperwork and service questions in compassionate hospice settings.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Certified Nursing Assistant
Caring Heart Hospice
Houston, TX
03.2022 - 10.2026
- Provided hospice aide care in patient homes under Hospice Plans
- Assisted with bathing, grooming, dressing, and toileting for comfort care
- Documented patient conditions, care tasks, and observations in hospice records
- Developed relationships with patients that promoted trust, compassion and dignity throughout hospice journey.
- Provided emotional support to both patients and families during difficult times.
- Supported grieving families by offering listening ear, compassion and kindness.
- Supported family members with daily care guidance and compassionate communication
- Followed infection control practices and maintained clean patient environments
Hospice Aide
Hospice Plus
Houston, TX
01.2019 - 03.2020
- Assisted terminally ill patients with personal care, including bathing, grooming and dressing.
- Provided emotional support to grieving families through compassionate listening and presence.
- Ensured patients felt respected and valued by offering emotional support and assistance. during difficult times.
- Assisted patients with safe repositioning to improve body alignment and enhance comfort.
- Emotionally supported grieving families by offering a listening ear, compassion and kindness.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
Certified Nursing Assistant
Windsong Care Center
Pearland, TX
05.2017 - 08.2019
- Documented patient activities and recorded critical information in EMR system to ensure accurate medical records.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Engaged with patient families to enhance visit experience through courteous communication and support.
- Facilitated activities of daily living, managing personal hygiene, feeding, and ambulation to promote patient independence and comfort.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Education
High School Diploma -
George I Sanchez Charter School
Houston, TXSkills
Patient care assistance
- EMR documentation
- Patient charting
- Vital signs
- Bilingual proficiency
- Additional Skill Of Note
- Great communication and interpersonal skills with focus on customer service
- Great communication with coworkers
Certification
- Certified Nursing Assistant
- CNA License
- Certificate in Nursing
Experience
["Nursing Assistants"]
Timeline
Hospice Aide
Trucare Hospice
03.2023 - Current
Office Assistant
Caring Heart Hospice
03.2022 - 10.2026
Certified Nursing Assistant
Caring Heart Hospice
03.2022 - 10.2026
Hospice Aide
Hospice Plus
01.2019 - 03.2020
Certified Nursing Assistant
Windsong Care Center
05.2017 - 08.2019
High School Diploma -
George I Sanchez Charter School