Vicky Jenkins
Monroe,NC
Summary
Experienced Manger proficient in managing operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams. Ready to offer exceptional leadership and planning abilities to take on new role in Managmentsetting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in standards and market trends.
Overview
18
18
years of professional experience
Work History
Director of Operations
Dukin
Charlotte, NC
01.2014 - 12.2021
- Defined, implemented and revised operational policies and guidelines.
- Oversaw day-to-day production activities in accordance with business objectives.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Provided documentation of processes to comply with regulations and company policies.
Restaurant General Manager
McDonald's
Charlotte , NC
01.2004 - 05.2014
- Orchestrated positive customer experiences by overseeing every area of [Type] operations.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
Education
Associate of Science -
HU
Charlotte, NCHigh School Diploma -
East Mecklenburg High School
Charlotte, NC06.1999
Skills
- Budget Control
- Department Oversight
- Assignment Delegation
- Problem Anticipation and Resolution
- Originality and Creativity
- Records Organization and Management
- Business Leadership
- Decision Making
- Staff Scheduling
- Program Optimization
- Goal Setting
- Policy Development and Enforcement
- Financial Statement Review
- Team Leadership
Timeline
Director of Operations
Dukin
01.2014 - 12.2021
Restaurant General Manager
McDonald's
01.2004 - 05.2014
Associate of Science -
HU
High School Diploma -
East Mecklenburg High School