Vicky Lancaster
Registered Nurse
Pikeville,NC
Summary
Registered Nurse with 7 years of experience as a RN and a combined 30 years in the medical field in direct patient care and nursing management positions in hospital settings. Experience spans across behavioral and mental health, long term and med-surgical environments. Passionate about providing programs and services in support of growth and healing for patients with mental health issues as well as looking for different nursing opportunities . Active listener with direct communication style and compassionate, non-judgmental approach to build patient trust and rapport. Outside-the-box thinker with strong crisis resolution skills. looking for a part time/ per diem opening.
Overview
31
31
years of professional experience
Work History
Clinical Nurse Manager
Cherry Hospital
Goldsboro, NC
02.2021 - Current
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Responded to behavioral and medical crises codes.
- Supported patient self-advocacy within family relationships and during treatment plans.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Reviewed charts weekly to complete quality control checks.
- Supervised team of 12 nurses and 30 clinical nursing assistants. Often covering as many as many as 100 staff when covering for other Mangers when on leave.
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
Clinical Nurse Manager (Interim)
Cherry Hospital
Goldsboro, NC
01.2020 - 02.2021
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Supervised team of 12 nurses and 30 clinical nursing assistants. As well as covered other areas within the department when other mangers were on leave.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Reviewed charts weekly to complete quality control checks.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Responded to behavioral and medical crises codes.
- Conducted rounds with physicians, advising physicians on patients' conditions and assisting in coordinating diagnostic testing and follow up appointments to achieve optimal patient outcomes.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
Registered Nurse, Medical-Surgical Unit
Wayne UNC Health Care
Goldsboro, NC
06.2016 - 05.2020
- Managed care from admission to discharge.
- Advocated for and strived to protect health, safety, and rights of patient.
- Monitored patient vital signs to perform thorough condition assessments.
- Organized and managed care of patients undergoing various therapies and procedures.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
Nurse Clinician
Cherry Hospital
Goldsboro, NC
06.2017 - 01.2020
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Registered Nurse
Cherry Hospital
Goldsboro, NC
01.2017 - 06.2017
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Organized and managed care of patients undergoing various therapies and procedures.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Registered Nurse
Oberry Neuro-Medical Treatment Center
Goldsboro, NC
06.2016 - 12.2016
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Organized and managed care of patients undergoing various therapies and procedures.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed care from admission to discharge.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Audited charts and reviewed clinical documents to verify accuracy.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
Licensed Practical Nurse
Oberry Neuro-Medical Treatment Facility
09.2004 - 06.2016
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Administered medications and injections to patients.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Assisted with admissions, appointments, transfers, and discharges.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
LPN
Brian Center Health And Rehabilitation
Goldsboro
10.2004 - 12.2012
- Reviewed patient history to verify conditions and current medications.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Comforted and counseled patients and families throughout care process.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Cared for wounds, provided treatments, and assisted with procedures.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Obtained patient vital signs and input/output measurements from inpatients.
- Responded to patient requests with appropriate clinical and personal assistance.
- Coordinated patient transfers to other facilities.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
Certified Nursing Assistant II
Oberry Neuro-Treatment Facility
Goldsboro, NC
10.2001 - 09.2004
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Developmental Technician
Oberry Neuro-Treatment Center
Goldsboro, NC
03.1992 - 10.2001
- Assisted patients with ADL's
- Accounted for patient safety
- Assisted nurses with procedures and monitoring patients
- Escorted patients to appointments and skill development glasses.
Education
Associate of Applied Science - Associate Degree Nursing
Davidson County Community College
Thomasville, NC05.2016
Some College (No Degree) - Licensed Practical Nurse
Wilson Technical Community College
Wilson, NCHigh School Diploma -
Eastern Wayne High School
Goldsboro, NC06.1991
Skills
- Daily Audits
- Patient Care Planning
- Medication Side Effect Knowledge
- Operational Standards
- Clinical Issues Understanding
- Electronic Charting
- Care Planning
- Patient Care
- Clinical Quality Improvement
- Staff Education
- Discharge Planning
- Nursing Oversight
- Patient Health Education
- Nurse Leadership
- Facility Inspections
- Administrative Staff Supervision
Affiliations
National Society of Leadership and Success
Timeline
Clinical Nurse Manager
Cherry Hospital
02.2021 - Current
Clinical Nurse Manager (Interim)
Cherry Hospital
01.2020 - 02.2021
Nurse Clinician
Cherry Hospital
06.2017 - 01.2020
Registered Nurse
Cherry Hospital
01.2017 - 06.2017
Registered Nurse, Medical-Surgical Unit
Wayne UNC Health Care
06.2016 - 05.2020
Registered Nurse
Oberry Neuro-Medical Treatment Center
06.2016 - 12.2016
LPN
Brian Center Health And Rehabilitation
10.2004 - 12.2012
Licensed Practical Nurse
Oberry Neuro-Medical Treatment Facility
09.2004 - 06.2016
Certified Nursing Assistant II
Oberry Neuro-Treatment Facility
10.2001 - 09.2004
Developmental Technician
Oberry Neuro-Treatment Center
03.1992 - 10.2001
Associate of Applied Science - Associate Degree Nursing
Davidson County Community College
Some College (No Degree) - Licensed Practical Nurse
Wilson Technical Community College
High School Diploma -
Eastern Wayne High School