Vicky Lane
Lufkin,TX
Summary
Experienced pharmacy professional with focus on accuracy and patient care. Skilled at IV and medication preparation, inventory management, and contributing to efficient pharmacy operations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure adaptability to changing demands, resulting in reliable and flexible support. Utilizes strong organizational skills to maintain compliance with laws and regulations.
Overview
22
22
years of professional experience
Work History
Pharmacy Technician II Certified
St. Luke's Health Memorial
08.2017 - Current
- Calculate dosages and compound sterile IV admixtures using aseptic technique.
- Maintain accurate IV documentation, records, and inventory for optimal efficiency.
- Ensure compliance with company policies and USP 797 and 800 through proper sanitation of clean room and equipment.
- Respond to incoming calls, address inquiries from doctors and nurses promptly.
Senior Pharmacy Technician
Walgreens
01.2011 - 01.2017
- Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Customer Service Representative
Etech
02.2004 - 08.2010
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Pharmacy
Angelina College
Lufkin, TX05.2011
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Interpreting and processing medication orders
- Insurance verification
- Aseptic techniques
- Data entry
- Customer service
- Certified pharmacy technician (cpht)
- Inventory management
- Intravenous admixture preparation
Timeline
Pharmacy Technician II Certified
St. Luke's Health Memorial
08.2017 - Current
Senior Pharmacy Technician
Walgreens
01.2011 - 01.2017
Customer Service Representative
Etech
02.2004 - 08.2010
Pharmacy
Angelina College
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