Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vicky LeDuc

Chippewa Falls,WI

Summary

Detail-oriented Quality Assurance Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with making a positive impact on operations.

Overview

23
23
years of professional experience

Work History

Production Operator/Quality Assurance Technician

Premium Waters Inc.
01.2022 - Current
  • Completes recordkeeping, filing and data entry pertaining to Quality Assurance Lab Technician duties.
  • Performs inspections of incoming materials and outgoing finished product.
  • Routinely adds minerals to tanks , and tests ingredient levels making sure that they are within specifications.
  • Collects and tests water being produced on each line to measure effectiveness of Food Quality/Safe Handling Procedures.
  • Performs Safety and GMP audits .
  • Performs routine calibration, and testing on equipment.
  • Reports problems and concerns with product to Shift Supervisor/Line Lead, and Maintenance staff when needed.
  • Evaluates water samples multiple times daily against standards by completing measurements, visual, sensory inspections, and performing micro testing.
  • Follows quality assurance plans by conducting hazard analyses, identifying critical control points and critical limits.
  • Able to carry out all processes for bottling our caffeine water line.
  • Inspects final products to assess compliance with quality standards and established tolerances.
  • Displayed good knowledge of safe operating and emergency procedures development and implementation.
  • Works well without supervision

Correctional Officer

WI Dept. Of Corrections
07.2002 - 01.2022
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and in living areas.
  • Processed new inmates into facility and processed inmates for release in timely manner
  • Tracked inmates through census counts, area logs and scheduled activities.
  • Identified facility openings and assigned inmates to housing units
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict
  • Recognizes need for inspection/searches according to administrative rules/institution policies. Conduct them, and log appropriate recording
  • Enforce rules using firm, fair, and consistent manner
  • Ability to respond appropriately to emergency disturbance situation
  • Courteous and tactful when communicating with others
  • Responds positively to constructive criticism and supervision

Service Department Customer Service

Markquart Motors
05.2001 - 05.2002
  • Performed accurate log writing using customer's information
  • Helped maintain clean and safe workplace environment
  • Followed customer service standards set by employer
  • Able to complete required tasks
  • Proficient in cutting vehicle keys for customers
  • De-Escalated critical customer issues

Education

Correctional Officer

WI DOC Correctional Officer Academy
Madison, WI
07.2002

High School Diploma -

Cadott High School
Cadott, WI
05.1987

Skills

  • Accurately log information using WORD & EXCEL programs
  • Maintaining accurate records
  • Courteous and professional when answering/speaking in conversations
  • Ethical standards of conduct
  • Completed yearly CPR, Basic First Aid ,Quality Efficiency testing, and required staff trainings
  • Bi-monthly gallon retention and daily line sensory testing

Timeline

Production Operator/Quality Assurance Technician

Premium Waters Inc.
01.2022 - Current

Correctional Officer

WI Dept. Of Corrections
07.2002 - 01.2022

Service Department Customer Service

Markquart Motors
05.2001 - 05.2002

Correctional Officer

WI DOC Correctional Officer Academy

High School Diploma -

Cadott High School

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