Vicky Lewis Hazen
Mental Health / Ass., Store Mgr.
Dinwiddie,VA
Summary
Skilled Mental Health Technician with a A.,S.,H.D.F.S., degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Behavioral Health Therapeutic Support Staff Member
George Junior Republic
01.2020 - 05.2022
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Facilitated on-site activities, support groups and outings for clients.
- Conducted client rounds every fifteen minutes to check on residents.
- Prepared and submitted daily activities of the Units reports to management.
- Taught clients how to complete basic household chores and prepare food.
Assistant Manager of Operations
Maurer's Trading Post
08.2008 - 12.2018
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Was responsible for Acquisition and Disposition of Firearms on a daily basis.
- Reported weekly Firearm sales to the Pennsylvania Instant Check System.
- Preformed internal Audits on Firearms to assure accuracy of Firearms Sold and Firearms in store.,
- Report any unaccounted firearms to the ATF ( Alcohol Tobacco and Firearms), any discrepancies found.
- Worked in conjunction with local authorities reporting lost or stolen Firearms
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Approved regular payroll submissions for employees.
Education
Associate of Science - Human Development And Family Studies
Penn State
Shenango Campus Sharon, Pa12.1999
High School Diploma -
Lakeview High School
Stoneboro, PA06.1981
Skills
- Patient Intervention
- Continuous Quality Improvement (CQI)
- Injection Administratio
- Sustainable Systems
- Excellent Customer Service Skills
- Crisis Resolution
- Team Meetings
- Maintaining Safety Standards
- Community Mental Health Programs
- Family Relations Expertise
- Mental Health Support
- Emergency Interventions
- Progress Monitoring
- Safety Behaviors
- Care Plan Development
- Collaborative Treatment Planning
- Microsoft Proficiency
- Build Work Skills
- Observe Behaviors
- Encouragement and Motivation
- Hygiene Support
- Complex Problem-Solving
- Project Implementation
- Patient and Family Education
- Lead Activities
- Support Patients
Affiliations
CASA ( Court Appointed Special Advocate)
Timeline
Behavioral Health Therapeutic Support Staff Member
George Junior Republic
01.2020 - 05.2022
Assistant Manager of Operations
Maurer's Trading Post
08.2008 - 12.2018
Associate of Science - Human Development And Family Studies
Penn State
High School Diploma -
Lakeview High School
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