Vicky Patel
Owens Cross Roads,USA
Summary
Resourceful and seasoned pharmacist recognized for driving high productivity and efficient task completion. Expertise in medication therapy management, claims processing, regulatory compliance, dispensing, counseling, and inventory management. Proven ability in team leadership, customer service, and problem-solving to enhance patient care and optimize pharmacy operations.
Overview
21
21
years of professional experience
Work History
staff pharmacist
Star Discount Pharmacy
Huntsville, AL
01.2019 - Current
- Patient Care: Reviewing and approving prescriptions, dispensing medications and providing patient counseling on medications which also includes specialty meds (injection training), monitoring drug interactions and allergies, and coordinating with healthcare providers for patient care. Recently started doing medical claims and submitting them for reimbursement in the mobile-medi platform. Setting up and implementing numerous immunization (flu/covid) clinics in the Huntsville area yearly. Performing comprehensive medication reviews and medication therapy management in the outcomes platform (ranked the top 20th percentile of all participating pharmacies consistently with a top score of 5 since being hired and have maintained this yearly)
- Oversaw inventory management by ordering, receiving, and storing medications, ensuring compliance with pharmacy laws and regulations, and maintaining accurate records and documentation.
- Managed pharmacy budget, tracked sales and inventory costs, and ensured profitability, resulting in a threefold increase in annual gross profits.
- Leadership and Development: Leading and motivating the pharmacy team, fostering a positive and collaborative work environment, promoting professional development opportunities for staff, and staying current with industry trends and regulations. Supported pharmacy operations across various locations within the organization.
- Administrative Tasks: interviewing and training new staff, scheduling employees, resolving customer complaints and issues, and collaborating with the director and/or owner within the healthcare organization.
- Pharmacy Director: Trent Mcclemore, Owner: Darden Heritage
Pharmacy Manager
Walgreens Pharmacy
Huntsville, AL
01.2009 - 01.2019
- Conducted Medicare part D reviews, medication therapy management cases, and comprehensive medical reviews to improve patient safety and adherence.
- Supervised pharmacy staff to ensure compliance with regulations and policies.
- Managed inventory levels to maintain optimal stock and reduce waste.
- Implemented training programs for new pharmacists and pharmacy technicians.
- District Manager: Millton Ellison, Store Manager: Keaton Vincent
Pharmacy Manager
CVS Pharmacy
Birmingham/Tuscaloosa, AL
01.2006 - 01.2009
- Managed pharmacy operations to ensure compliance with regulations and standards.
- Oversaw inventory management to maintain adequate stock levels and minimize waste.
- Supervised pharmacy staff and provided training on best practices and procedures.
- Counseling patients, entering, filling and verifying prescriptions, ordering medications from the warehouse daily, answering phones, conducting blood pressure checks, conducting meetings with technicians, Facilitated inventory readiness to support efficient pharmacy operations., ordering medications, coached pharmacy students and new technicians, enhancing team skill set and performance, performing returns, making technician schedules and therapy management (changing patients to cheaper alternatives), Engaged with doctors to provide information on medications and pharmacy services., ensured optimal inventory levels through effective processing and ordering, using adequate shrink controls by controlling drug inventory, providing a good customer experience by acting proactively and identifying needs, provided insights and feedback to pharmacy manager, contributing to operational improvements, look at operating statements and adjusted changes to maximize pharmacy profit and customer satisfaction and ensured adherence to the ethical and legal practice of pharmacy.
- Pharmacy Supervisor: Mrs. Deena Phillips
Education
Doctor of Pharmacy degree - Pharmacy
Auburn Harrison School of Pharmacy
2316 Walker Building, Auburn, AL. 3684905-2002
Microbiology
Auburn University
182 South College Street, Auburn, AL 3684906-1998
Skills
- Medication therapy management
- Comprehensive Medication Review
- Prescription verification
- Patient counseling
- Patient safety enhancement
- Inventory management
- Medical Billing for Pharmacy Services
- Prior authorization support
- Operational Management
- Attention to detail
- Problem solving
- Conflict resolution
- Effective communication
- Compliance management
Affiliations
- Kappa Psi
- Rho Chi Society, 2002
- American Pharmacists Association
Community Service
- Senior Outreach Program, 01/01/16, present, Going to area nursing homes and churches in educating about medicare part d and enrollment questions/guidance
- Flu Shot Clinics, 01/01/16, present, In the fall time yearly (Huntsville City Library, First Missionary Baptist Church, CASA of Huntsville, AL and Blue Cross of Blue Shield members, Ashakiran Foundation and SCI (Sanmina Technology Corporation))
- Pharmacy Acquisition buyout of KMART pharmacy, 2017, Albertville, AL
- Rite Aid buyout Acquisition, 2018, Huntsville area
Licensure Certification Training
- Immunization Certified, 2010
- Compounding Certified, 2012
- CPR/AED, American Heart Association BLS for Healthcare Providers
- HIPAA Research Tutorial and Assessment Program
Timeline
staff pharmacist
Star Discount Pharmacy
01.2019 - Current
Pharmacy Manager
Walgreens Pharmacy
01.2009 - 01.2019
Pharmacy Manager
CVS Pharmacy
01.2006 - 01.2009
Doctor of Pharmacy degree - Pharmacy
Auburn Harrison School of Pharmacy
Microbiology
Auburn University