Vicky Rodriguez
Chino,CA
Summary
Proven leader with extensive experience at Burlington, adept in customer relations and strategic thinking. Excelled in elevating team performance and customer satisfaction through effective training, mentoring, and leadership development. Achieved notable improvements in inventory management and employee retention, demonstrating a strong ability to multitask and solve problems efficiently.
Overview
6
6
years of professional experience
Work History
Store Manager
Burlington
10.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Operations Manager
Burlington
10.2018 - 10.2021
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Education
High School Diploma -
Don Lugo High School
Chino, CA06.1995
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Team leadership and coaching
- Leadership Development
- Strategic thinker
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Burlington
10.2021 - Current
Operations Manager
Burlington
10.2018 - 10.2021
High School Diploma -
Don Lugo High School
Similar Profiles
Nicholas ValentineNicholas Valentine
Sales Associate at BurlingtonSales Associate at Burlington
Ahkari DownsAhkari Downs
BOH Team Member at BurlingtonBOH Team Member at Burlington
Cintia ContrerasCintia Contreras
Operations Service Manager at BurlingtonOperations Service Manager at Burlington
Halie BandyHalie Bandy
Assistant Store Manager at BurlingtonAssistant Store Manager at Burlington
Jeffrey CastanonJeffrey Castanon
WAREHOUSE OPERATIONS MANAGER at United States Marine CorpsWAREHOUSE OPERATIONS MANAGER at United States Marine Corps