Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vicky (Pui Yee) Davidson

Martinez,CA

Summary

Experienced Public Health Nurse with a focus on case management and client engagement. Skilled in developing individualized care plans to enhance health outcomes for diverse populations.

Overview

2027
2027
years of professional experience

Work History

Public Health Nurse/Care Manager

Contra Costa Health ECM Program
Concord, CA
2023 - Current
  • Conducted health assessments and screenings for diverse populations.
  • Collaborated with interdisciplinary teams to address public health issues.
  • Enhanced patient care by developing individualized treatment plans based on comprehensive assessments and evidence-based practices.
  • Performed post-discharge follow-up.
  • Worked with individuals to determine specific needs and refer them to other community resources.
  • Supported individuals living with chronic illnesses by providing self-management education and connecting them with appropriate resources.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Facilitated care planning and coordination among interdisciplinary team members.
  • Assessed patient needs to develop individualized care strategies that enhance health outcomes.
  • Monitored and evaluated patient progress, adjusting care plans as necessary for optimal results.
  • Collaborated with community resources to ensure comprehensive support for patients' diverse needs.
  • Educated patients and families on care management processes and available health services.
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
  • Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
  • Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
  • Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Arranged transportation and documented details of discharge transition plans.
  • Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
  • Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
  • Participated in interdisciplinary case conferences fostering teamwork collaboration sharing best practice insights to optimize patient care outcomes.
  • Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
  • Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.

Public Health Nurse/Case Manager

Contra Costa Health TCM Pediatric Program
Concord, CA
2012 - 2023
  • Visited homes, assessing patient and family needs.
  • Improved community health by conducting assessments, identifying medical and developmental needs, and implementing targeted interventions.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Facilitated communication between clients and service providers to ensure effective care delivery.
  • Monitored client progress, adjusting care plans as needed to improve outcomes and satisfaction.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
  • Participated in regular professional development opportunities to stay current on best practices within the field of case management.
  • Developed individualized treatment plans based on comprehensive assessments and evidence-based practices.
  • Worked with individuals to determine specific needs and refer them to other community resources.

Public Health Nurse

Contra Costa Health TB Program
Martinez, CA
2011 - 2012
  • Conducted health assessments and screenings for tuberculosis patients.
  • Educated clients on disease prevention and treatment options.
  • Collaborated with healthcare teams to ensure comprehensive patient care.
  • Monitored patient progress and adjusted care plans as needed.
  • Reduced disease transmission through contact tracing and providing education on infection prevention.
  • Visited homes to determine patient and family needs.
  • Assessed and responded to individual and community health education needs.
  • Worked with individuals to determine specific needs and refer them to other community resources.

Registered Nurse

Manor Care Tice Valley
Walnut Creek, CA
2009 - 2011
  • Administered medications and treatments per physician orders, ensuring patient comfort and safety.
  • Monitored vital signs and documented patient progress, facilitating timely medical interventions.
  • Collaborated with interdisciplinary teams to develop individualized care plans for diverse patient populations.
  • Educated patients and families on health management, enhancing understanding of treatment protocols.

Education

Bachelor of Science - Nursing

California State University, East Bay
Hayward, CA
12-2008

Skills

  • Case management
  • Client engagement
  • Strong oral and written communication skills
  • Basic life support
  • Multitasking Abilities
  • Relationship building
  • Patient assessments
  • Electronic medical records
  • Medical terminology
  • Health promotion
  • Client services
  • Multicultural competence
  • Public speaking
  • Healthcare coordination
  • Cultural sensitivity
  • Chronic disease management
  • Needs assessment
  • Home-based service
  • Decision-making
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Critical thinking
  • Compassionate and caring

Languages

Cantonese
Native or Bilingual
Mandarin
Native or Bilingual

Timeline

Public Health Nurse/Care Manager

Contra Costa Health ECM Program
2023 - Current

Public Health Nurse/Case Manager

Contra Costa Health TCM Pediatric Program
2012 - 2023

Public Health Nurse

Contra Costa Health TB Program
2011 - 2012

Registered Nurse

Manor Care Tice Valley
2009 - 2011

Bachelor of Science - Nursing

California State University, East Bay
Vicky (Pui Yee) Davidson
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