Victor Akinfenwa

· Led implementation projects for clients, ensuring successful delivery of EMR solutions from initiation till closure.

· Served as a liaison among stakeholders, including end-users, third parties, and consultants, to ensure the system meets the organization’s business needs.

· Delivered comprehensive training to end-users, improving overall adoption and functionality of the system.

· Provided insights for process improvements and helped streamline workflows within the organization.

· Maintained client relationships and provided best recommendations to improve current state workflow within clinical documentation.

· Collaborated with project management teams to define and maintain project schedules, identifying potential risks and managing change requests.

· Coordinated with technical teams to ensure the seamless integration of new systems with existing technologies.

· Attained and maintained advanced knowledge of in-house software (FilePro) and other applications while being a trainer.

· Conducted site assessments and data gatherings for the receiving, sorting, and processing departments to determine current hardware and software needs and established a base for the implementation.

· Provided on-site support to clients during system rollouts, troubleshooting technical issues and ensuring smooth transitions.