Dynamic Senior Technical Solution Analyst at Oracle, adept at resolving complex technical issues and enhancing system performance. Leveraged strong communication skills to strengthen client relationships and maintain high customer satisfaction. Proactively analyzed support ticket trends, preventing future issues and ensuring seamless end-user support.
Solution-focused analyst prepared to deliver impactful results through robust data analysis, strategic problem-solving, and effective process improvements. Strong emphasis on team collaboration and adaptability ensures reliable contributions in dynamic environments. Proficient in leveraging technical skills such as SQL, data visualization, and business intelligence tools to drive success. Known for analytical thinking, proactive mindset, and commitment to achieving organizational goals.