Victor Alvarez
Rutherford,United States
Summary
Detail-oriented worker dedicated to best-in-class organization, productivity and office management. Knowledgeable about R programming and Tableau, with great problem solve skills. Proven history of enhancing office settings with personality, modernized systems and understanding the goal company is reaching for.
Overview
3
3
years of professional experience
Work History
E-Commerce Associate
Galaxy Home Furnishing
Saddle Brook, NJ
05.2023 - Current
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Investigated and analyzed client complaints to identify and resolve issues.
- Informed customers by mail or telephone of unit prices, shipping dates and anticipated delays.
- Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
Assistant Manager
Amazon AFO
The Bronx, NY
03.2022 - 05.2023
- Lead and be responsible for engaging your team of 50 members during their shifts to maintain the highest levels of safety, quality, attendance, and performance.
- Utilized data analysis to monitor process efficiencies and identify data integrity exceptions.
- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives.
- Implemented training processes for newly hired employees that increased our productivity 20% more and supervised department managers, shift leads and production personnel.
Process Assistant
Amazon AFO
Avenel, NJ
09.2021 - 03.2022
- Manufacturing shifts in various capacities to understand and experience process issues and potential improvements firsthand.
- Training staff members to implement and maintain approved and established process improvements in assigned functional areas.
- Fill out reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
Prime Associate
Amazon AFO
Avenel, NJ
04.2020 - 09.2021
- Worked closely with team members to develop solutions and meet deadlines.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Education
Master of Science - Data Science
Stevens Institute of Technology
Hoboken, NJ05.2025
Bachelor of Science - System Engineering
Santo Domingo Institute of Technology
Santo Domingo, Dominican Republic04.2020
Skills
- Microsoft Office
- Python
- R programming language
- SQL
- Tableau
- Power BI
- Data Analysis
- Data Visualization
Timeline
E-Commerce Associate
Galaxy Home Furnishing
05.2023 - Current
Assistant Manager
Amazon AFO
03.2022 - 05.2023
Process Assistant
Amazon AFO
09.2021 - 03.2022
Prime Associate
Amazon AFO
04.2020 - 09.2021
Master of Science - Data Science
Stevens Institute of Technology
Bachelor of Science - System Engineering
Santo Domingo Institute of Technology
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