Victor Angulo
San Mateo,CA
Summary
At Tjmaxx, I excelled in customer service and cash management, demonstrating exceptional accuracy in financial transactions and a strong work ethic. Mentoring new staff and My skills in customer assistance and cash handling, coupled with a commitment to excellence, drove significant improvements in service delivery. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Cashier/Cash Office Associate
Tjmaxx
07.2022 - Current
- Answered questions about store policies and addressed customer concerns.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Prepared bank deposits and corporate cash shipments.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Sorted and counted coin and currency to make change for associates.
- Investigated financial inconsistencies to solve discrepancies and reported to manager.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Managed the ordering of supplies necessary for cash office operations, avoiding unexpected shortages or delays in service delivery.
Education
Engineering
Canada College
Redwood City, CA05-2026
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Customer service excellence
- Money Handling
- Cash Register Operation
- Order Taking
- Cash Management
- Cash register systems
- Refunds and exchanges
- Merchandise Restocking
- Cash Drawer Balancing
- Retail Merchandising
- Credit and cash transactions
- Active Listening
Languages
Spanish
Full Professional
Timeline
Cashier/Cash Office Associate
Tjmaxx
07.2022 - Current
Engineering
Canada College
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