Victor Armelli
Broadview Heights,OH
Summary
Dedicated professional with a track record of receiving accolades from colleagues and supervisors. Possesses essential capabilities for the National Product Manager role, including adept customer interactions, efficient scheduling and route management, and hands-on experience with armored vehicles and ATMs. Demonstrates strong leadership qualities, exceptional organizational skills, and a team-oriented mindset.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Loomis Armored
09.2024 - Current
- Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations.
- Maintaining effectiveness and efficiency of route, terminal and vault operations.
- Developing and maintaining customer service capabilities among all operations staff.
- Coordinating with sales, other division branches and departments, division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers.
- Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.
Armored Service Technician
Loomis Armored
10.2018 - 09.2024
- Provided training sessions for new employees regarding safe operation of armored service equipment.
- Loaded and balanced ATM machines along route.
- Issued and received receipts from customers to verify transfer of valuables.
- Provided friendly and professional assistance to employees, visitors, and customers.
General Manager
Antonio's Pizza
10.2006 - 03.2019
- Directed team members and delegated responsibilities.
- Managed all aspects of recruitment and development of staff.
- Forecasted sales, scheduled team members, and managed payroll based on business patterns.
- Provided exceptional customer service to ensure customers return.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Prepared P&Ls.
Education
Associate of Science -
Cuyahoga Community College
Cleveland, OH04-2017
Associate of Arts -
Cuyahoga Community College
Cleveland, OH04-2017
Skills
- Strong leadership and team management skills with a track record of motivating and developing teams
- Ability to interact effectively with individuals at various organizational levels and external business contacts
- Excellent communication skills, both verbal and written
- Proficient with Microsoft Office Suite, including excel
Certification
- Ohio Department of Insurance Lines of Authority: Property and Casualty
Timeline
Operations Supervisor
Loomis Armored
09.2024 - Current
Armored Service Technician
Loomis Armored
10.2018 - 09.2024
General Manager
Antonio's Pizza
10.2006 - 03.2019
Associate of Science -
Cuyahoga Community College
Associate of Arts -
Cuyahoga Community College
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