Victor Barriga
Chicago,IL
Summary
Results-driven sales and customer relationship professional with 10+ years of experience helping clients achieve goals through consultative sales, personalized service, and relationship management. Skilled at building rapport, identifying client needs, and exceeding performance goals in fast-paced environments. Passionate about health, wellness, and helping individuals improve their quality of life through fitness. Fluent in English and Spanish.
Overview
11
11
years of professional experience
Work History
Yoga Instructor
CorePower Yoga
01.2022 - 01.2023
- Created welcoming and engaging experiences for members while fostering a strong sense of community.
- Educated prospective and existing members on class offerings, wellness programs, and membership benefits.
- Built meaningful relationships with clients, encouraging participation and long-term retention.
- Supported individuals in achieving fitness and wellness goals through encouragement and instruction.
Inbound Contact Center Specialist
Bank of America
01.2012 - 01.2023
- Managed high-volume client interactions involving retail, preferred, and small business banking needs.
- Built strong client relationships through active listening, needs assessments, and personalized financial solutions.
- Resolved complex account concerns while maintaining compliance with banking regulations and service standards.
- Educated customers on banking products, digital services, and financial tools to support their goals.
- Generated referrals and collaborated with specialists to strengthen client relationships and support revenue growth.
- Coached peers on sales strategies, customer engagement, and identifying growth opportunities.
Education
Associate in Science - Physical Therapy Assistant
Harry S Truman College
Skills
- Customer Relationship Management
- Consultative Selling
- Client Retention & Relationship Building
- Conflict Resolution & Problem Solving
- Goal Achievement & Performance Metrics
- Team Collaboration
ADDITIONAL TRAINING
- Sivananda Yoga Farm / Six-Month Yoga Immersion Program / 2025
- Completed advanced yoga training through daily practice, meditation, and wellness education.
- Served as Head of Housekeeping, demonstrating leadership, accountability, and team management skills.
Timeline
Yoga Instructor
CorePower Yoga
01.2022 - 01.2023
Inbound Contact Center Specialist
Bank of America
01.2012 - 01.2023
Associate in Science - Physical Therapy Assistant
Harry S Truman College