Dedicated Account Executive promoting dynamic customer service, issue resolution and relationship building skills. Bilingual and effective at maximizing business opportunities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
OR Account Executive/National Account Executive
Avista Corporation
Medford, OR
06.2012 - Current
Primary responsibilities include: Strategically developing and implementing revenue growth, business development and energy management for Avista’s largest-use gas and electric commercial and industrial customers throughout OR/WA/ID.
Cultivated relationships with key decision makers through regular client visits and follow-up calls.
Negotiated contracts with clients to ensure profitable outcomes for the company.
Provided timely customer service support to resolve any issues quickly and efficiently.
Corrosion Technician
Avista Utilities
Medford, OR
05.2002 - 05.2012
Inspected and monitored corrosion of pipelines and gas facilities to ensure safety.
Carried out detailed surveys of pipelines and other structures to identify problem areas related to corrosion.
Analyzed data from survey results to develop appropriate strategies for corrosion prevention.
Provided technical advice on ways to reduce or prevent further damage caused by corrosion.
Installed cathodic protection systems designed to reduce the rate at which metals corrode.
Utility Man
Avista Utilities
Medford, OR
05.2000 - 05.2002
Performed preventative maintenance on utility systems and equipment.
Inspected, tested, and maintained gas, systems.
Performed leak survey, locating facilities, and valve maintenance.
Kept accurate records of maintenance activities performed on utilities equipment.
Education
Associate of Science - Business
Ashworth College
Norcross, GA
10-2014
Skills
Data Analysis
Customer Relationship Management
Territory Management
Contract Negotiation
Account Management
Customer Service
Business Development
Customer Relationship Management (CRM)
Negotiation Skills
Written and verbal communication
Relationship building and management
Account oversight
Certification
NACE Level 2 Cathodic Protection Technition
Languages
Spanish
Native/ Bilingual
Timeline
OR Account Executive/National Account Executive
Avista Corporation
06.2012 - Current
Corrosion Technician
Avista Utilities
05.2002 - 05.2012
Utility Man
Avista Utilities
05.2000 - 05.2002
Associate of Science - Business
Ashworth College
NACE Level 2 Cathodic Protection Technition
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