Victor Benitez
Silver Spring,MD
Summary
Dedicated and empathetic manager with a servant leadership approach, committed to fostering a culture of collaboration, empowerment, and growth within teams. Skilled in leading by example, actively listening to team members, and prioritizing their needs to drive engagement and performance. Adept at building strong relationships and creating a supportive work environment where every individual feels valued and motivated to contribute their best. Proven track record of leveraging servant leadership principles to inspire teams, enhance productivity, and achieve organizational objectives. Seeking opportunities to apply servant leadership principles in a dynamic professional setting to drive positive change and maximize team effectiveness.
Overview
18
18
years of professional experience
Work History
Distribution Center Manager
Benjamin Moore & Company
2019.10 - Current
- Lead a team of 15 employees in daily operations, including scheduling, resource allocation, and performance management.
- Collaborate with our transportation partners to ensure our customer receive our product within our on-time goals.
- Implemented employee engagement initiatives resulting in a 50% increase in overall employee satisfaction within one year.
- Go from 100% turnover in 2020 to zero turnover in 2023.
- Developed and implemented continuous improvement initiatives resulting in a 60% compensation increase to the employees while maintaining similar operational cost as 2019.
- Conducted regular performance evaluations and provided coaching and feedback to team members to support their professional development.
- Collaborated with cross-functional teams to identify areas for improvement and implement solutions to enhance employee engagement, customer centricity and operational excellence.
- Ensured compliance with company policies and procedures, as well as industry regulations.
- Lead or contribute in following company's initiatives:
- Culture enhancement with a focus on organization strategic pillar to Grow and Engage our people.
- Developed and implemented the You Matter Moore (Listening session) program.
- Lead the distribution Safety Leadership pilot project.
- Develop Supervisor's job descriptions with an emphasis on soft skills.
- Just culture implementation.
- Psychological safety training.
- Develop a one-on-one template for supervisors to conduct monthly meetings with their direct reports.
Warehouse Manager IV
Coca Cola Consolidated
2010.02 - 2019.10
- Responsible for planning and executing Labor and Facility overhead P&L
- Crossed-trained in Production and Warehouse Management
- Manage a 300K square feet warehouse handling twenty-one million cases a year, 140 hourly employees, 3 supervisors, 2 shift managers and 1 inventory planner.
- Staff, train, evaluate and develop team members.
- Schedule warehouse team members to meet the demands of the facility.
- Allocate necessary space for stock rotation.
- Assist and maintain appropriate inventory levels and product loss control.
- Secure company assets
- Collaborate with business partners.
- Ability to handle pressure from different stakeholders.
- Conduct daily and monthly safety meetings, Safety Blitz, Red Surveys, Gemba walks.
- Implement and follow company policies.
Warehouse Supervisor
SYSCO Food Services
2008.12 - 2009.02
- Supervised warehouse operations by managing employees during shifts.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Maintained high levels of accuracy in daily operations.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
Production Supervisor
Valassis Direct Mail
2006.01 - 2008.11
- Established clear priorities and production quality standards.
- Resolved issues quickly to maintain productivity goals.
- Managed team of 30 production associates, overseeing productive production processes and meeting all deadlines.
- Managed internal operational standards and productivity targets.
Education
MBA - Business Administration
University of Maryland - University College
Hyattsville, MD05.2014
Master of Science - Finance
University of Maryland - University College
Hyattsville, MD05.2013
Bachelor of Science - Business Management
University of Maryland - University College
Hyattsville, MD05.2010
Skills
- SAP Concur software
- SAP
- Accruals
- Billing
- Budget
- Accurate recordkeeping
- MS Office
- Year-end reporting
- Supply Chain Forecasting
- Accounts payable
- Problem resolution
- Organizational skills
- Data gathering and documentation
- Multitasking
- Experienced leader in employee onboarding and Offboarding process.
Languages
English
Full Professional
Spanish
Native or Bilingual
Accomplishments
2023 Pinnacle Award Recipient for my contribution to employee engagement.
Timeline
Distribution Center Manager
Benjamin Moore & Company
2019.10 - Current
Warehouse Manager IV
Coca Cola Consolidated
2010.02 - 2019.10
Warehouse Supervisor
SYSCO Food Services
2008.12 - 2009.02
Production Supervisor
Valassis Direct Mail
2006.01 - 2008.11
MBA - Business Administration
University of Maryland - University College
Master of Science - Finance
University of Maryland - University College
Bachelor of Science - Business Management
University of Maryland - University College
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