Victor Cabrales-Ramirez
Roswell,GA
Summary
Achieved high levels of customer satisfaction by promptly addressing questions and concerns. Enhanced sales productivity by maintaining focus during peak and slow periods. Cultivated a collaborative team atmosphere by effectively following guidance and supporting fellow associates.
Overview
4
4
years of professional experience
Work History
Donor Specialist
Goodwill
06.2025 - 11.2025
- Welcomed donors with kindness and efficiency, fostering a positive experience.
- Engaged with donors by offering guidance on donation procedures while maintaining a warm and inviting demeanor.
- Implemented strategies to ensure a conducive environment for donor relations and workplace collaboration.
- Coordinated task execution and prioritized timely responses to donor inquiries.
- Implemented strategies for workspace upkeep, enhancing mobility and operational flow.
- Managed logistics for heavy product handling, focusing on damage prevention and safety protocols.
Team Member
SkyZone
Roswell, GA
05.2024 - 06.2025
- Monitored guest areas to ensure safety compliance and foster a welcoming environment.
- Cultivated positive guest experiences by engaging in friendly dialogue and providing necessary information.
- Supported guest satisfaction by addressing needs and swiftly responding to incidents of injury or conflict.
- Facilitated efficient communication with management to achieve timely execution of assigned tasks.
- Oversaw customer order management and streamlined checkout processes to improve operational efficiency.
- Conducted regular inspections of food items to maintain quality and safety for customer satisfaction.
- Conducted regular inventory checks to maintain adequate product supply for customer demand.
- Performed systematic cleaning and closure of areas to maintain operational standards and hygiene.
Sales Associate
Plato’s Closet
Roswell, GA
03.2022 - 06.2022
- Supported customer satisfaction by assisting in product location, answering questions, and offering expert product advice.
- Addressed customer needs through effective and courteous communication, ensuring satisfaction and support.
- Performed daily responsibilities systematically to ensure operational efficiency and cleanliness.
- Facilitated arrangement and display of new merchandise to enhance sales performance.
- Maintained comprehensive understanding of ongoing sales events and promotions to enhance customer service and compliance with store policies.
- Oversaw store accessibility by ensuring timely opening and closing procedures for optimal customer service.
Education
High School Diploma -
Roswell High School
Roswell, GA05.2025
Skills
- Merchandise Knowledge
- Verbal and Written Communication
- Stocking and Replenishing
- Cash Handling
- Problem Solving
- Time Management
- Strategic Planning
- Product Promotions
- Reserved Personality
- Team Worker
- Team management
- Donor relations
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Relationship building
- Risk assessment
Languages
English | Expert
Spanish | Competent
Japanese | Advance Beginner
Timeline
Donor Specialist
Goodwill
06.2025 - 11.2025
Team Member
SkyZone
05.2024 - 06.2025
Sales Associate
Plato’s Closet
03.2022 - 06.2022
High School Diploma -
Roswell High School