Victor Cano
Summary
Reliable professional in commercial transportation, known for high productivity and efficiency in completing tasks. Skilled in route planning, vehicle maintenance, and safety compliance to ensure timely deliveries. Excel at communication, adaptability, and problem-solving to navigate unexpected challenges on the road. Committed to maintaining professionalism and punctuality in all transport assignments.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
24
24
years of professional experience
Work History
Owner operator
Keep It Moving
Santa Monica, CA
01.2019 - Current
- Managed daily operations for moving services, ensuring efficiency and safety.
- Coordinated scheduling and logistics for customer appointments and service delivery.
- Trained staff on proper handling of equipment and customer service protocols.
Sales Floor Lead
Z Gallere
Beverly Hills, California
01.2008 - 03.2018
- Supervised sales team to enhance customer engagement and service quality.
- Trained new employees on product knowledge and sales techniques.
- Managed merchandise displays to ensure appealing presentation and accessibility.
- Assisted customers with product inquiries and provided tailored recommendations.
- Monitored inventory levels and coordinated restocking efforts as needed.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Facilitated store opening and closing procedures, securing valuables, arming, and disarming alarm system and inspecting premises for urgent needs.
Floor Manager
Sur La Table
Santa Monica, CA
09.2002 - 08.2012
- Supervised daily operations and ensured compliance with company standards.
- Trained and mentored staff on customer service and product knowledge.
- Managed inventory levels and coordinated restocking of merchandise.
- Resolved customer inquiries and complaints to maintain satisfaction.
- Organized product displays to enhance visual appeal and accessibility.
- Resolved customer complaints or escalated them as necessary for further resolution.
- Maintained a safe, clean and organized floor environment.
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Provided training and guidance to new employees regarding store policies and procedures.
- Assigned tasks to team members in accordance with their skillset.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Participated in meetings with upper management to discuss progress reports or operational updates.
Education
Samo High
06.2000
Skills
- Logistics management
- Scheduling coordination
- Equipment handling
- Safety compliance
- Customer service
- Employee training
- Problem solving
- Attention to detail
- Time management
- Operations oversight
- Strong work ethic
- Heavy lifting
- Dependable and reliable
Languages
English/ Spanish
Timeline
Owner operator
Keep It Moving
01.2019 - Current
Sales Floor Lead
Z Gallere
01.2008 - 03.2018
Floor Manager
Sur La Table
09.2002 - 08.2012
Samo High