Victor Chuks
Pearland,TX
Summary
Dedicated candidate with a 9+ years of supervision and logistical experience in the medical field with a focus on medical imaging and with a proven track record of improving tram productivity and patient-satisfaction through effective staff management and workflow organization. Skilled in policy enforcement, industrial hygiene, team collaboration with a professional demeanor and a goal oriented approach to achieving desired outcomes.
Overview
14
14
years of professional experience
Work History
Supervisor and Head of Department
Balm of Gilead Hospitals
Enugu , Enugu
2015.02 - 2024.04
- Oversaw the daily operations of the department, ensuring smooth workflow and timely completion of tasks by the Sonographers.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organized workflows.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Improved patient satisfaction with timely response to inquiries, addressing concerns and finding effective solutions.
- Increased team productivity by implementing efficient workflows, disciplinary measures and setting clear expectations for staff members in accordance with company policy
- Delegated tasks to team members according to individual strengths.
- Communicated employee, patient and workplace needs to management m.
- Initiated creative solutions to resolve customer complaints and issues.
- Maintained high safety standards and protocols to ensure secure workplace for all staff members and patients.
- Performed general maintenance and repair.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Gathered, organized and input information into digital database.
- Created and managed project plans, timelines and budgets.
Personal Assistant to the Owner /Main Office Secretary
Jeff Temple and Associates
Enugu , Enugu
2010.03 - 2010.06
- Served as first point of contact for incoming clients or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Developed, maintained and managed daily schedule for Owner.
- Handled incoming and outgoing mail, email, and faxes.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Performed various clerical tasks and organized office areas to promote productivity.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Handled confidential documents and communications with discretion, safeguarding sensitive information.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Maintained a safe work environment for all employees in compliance with health regulations.
Education
High School Diploma -
Magnet High School, Nigeria
Enugu 2009-08
Skills
- Multitasking skills
- Staff Management
- Goal-Oriented
- Industrial hygiene
- Self motivation
- Team collaboration
- Professional demeanor
- Adaptability and flexibility
- Ethical conduct
Timeline
Supervisor and Head of Department
Balm of Gilead Hospitals
2015.02 - 2024.04
Personal Assistant to the Owner /Main Office Secretary
Jeff Temple and Associates
2010.03 - 2010.06
High School Diploma -
Magnet High School, Nigeria