Hi, I’m
Victor Contreras
The Bronx,NY
Summary
Adept at elevating dining experiences, I excelled as a Restaurant Waiter at NOLA Bayou Bistroin in Saint Martin , where I enhanced service quality through expert order taking and seamless collaboration with kitchen staff. Known for exceptional memory retention and fostering warm customer relationships, I skillfully managed high-volume tables, ensuring satisfaction and efficiency. My bilingual abilities in English and Spanish further enriched guest interactions.
Overview
3
years of professional experience
Work History
NOLA Bayou Bistro restaurant Saint martin
Restaurant Waiter
07.2018 - 12.2021
Job overview
- Trilingual: English/Spanish/French
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Education
Lycée Polyvalent, Saint Martin, MN
Diploma
06.2021
Skills
- Order Taking
- Cleanliness
- Service Quality
- Table Setting
- Memory retention
- Wine pairing
- Food service delivery
- Alcoholic beverage service
- Cash Handling
- Menu Memorization
- Food safety awareness
- Food presentation
- Menu knowledge
- Soft drink service
- Mixed drinks
Timeline
Restaurant Waiter
NOLA Bayou Bistro restaurant
07.2018 - 12.2021
Lycée Polyvalent
Diploma
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