Victor Cova
Hanover Park,IL
Summary
Conscientious leader enjoys connecting people and promoting positive change. Collaborative and eager to use skills to represent and promote organization in professional and effective manner.
In most jobs I was in charge of teaching people about the main tasks of the job. For example: As a car detailer I taught more than 10 people to use all products, tools and machines. As a cashier I taught 5 people how to treat customers and gave them a fast and good experience, and as a learning ambassador at Amazon, I trained more than 50 people to complete their task correctly.
Overview
1
1
year of professional experience
Work History
Ambassador
Amazon
02.2024 - Current
- Assisted team with operational policies and procedures to improve services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and associates.
- Evaluated progress towards achieving mission goals and implemented necessary changes for continuous improvement.
- Taught new associates how to use equipment and how to work in new environment.
Delivery Driver
DoorDash
12.2023 - Current
- Delivered packages to customers' doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
Car Detailer Leader
The Autowarehouse / Carfect
11.2022 - 12.2023
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, and applying wax coatings to exteriors.
- Maintained clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Cashier
Burger King
05.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, fill orders, and join reward programs.
Education
No Degree - Computer Engineering
Universidad Politecnica Del Estado Bolivar
Ciudad Bolivar, VenezuelaNo Degree - English-as-a-Second-Language Education
Elgin Community College
Elgin, IL2025
High School Diploma -
Divina Pastora
Ciudad Bolivar, Venezuela05.2020
Skills
- Team Management
- Product Knowledge
- Brand Awareness
- Multilingual Proficiency
- Customer Service
- Public Speaking
- Creative Strategies
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Ambassador
Amazon
02.2024 - Current
Delivery Driver
DoorDash
12.2023 - Current
Cashier
Burger King
05.2023 - 08.2023
Car Detailer Leader
The Autowarehouse / Carfect
11.2022 - 12.2023
No Degree - Computer Engineering
Universidad Politecnica Del Estado Bolivar
No Degree - English-as-a-Second-Language Education
Elgin Community College
High School Diploma -
Divina Pastora
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