Focused and dedicated insurance professional with 15 years of experience providing superior customer service and rates for property, casualty, life and health policies. Building long-term relationships and develop strategic plans to aid and assist clients with coverage needs. Proven expertise in insurance products, working on multiple carrier platforms including AAA, Travelers, Progressive, USLI, etc. and providing excellent service and fulfilling customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex insurance issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.