Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Victor Crisci

Aurora,IL

Summary

Focused and dedicated insurance professional with 15 years of experience providing superior customer service and rates for property, casualty, life and health policies. Building long-term relationships and develop strategic plans to aid and assist clients with coverage needs. Proven expertise in insurance products, working on multiple carrier platforms including AAA, Travelers, Progressive, USLI, etc. and providing excellent service and fulfilling customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex insurance issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Agency Manager

Insurance Of Illinois
Sugar Grove, Illinois
11.2009 - Current
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Gathered detailed information from customers prior to offering quotes or making recommendations.
  • Researched insurance plans to find good options for clients' needs.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Participated in continuing education courses to stay current on industry trends and changes in regulations.
  • Educated customers on the importance of maintaining adequate insurance coverage.

Real Estate Broker

VAC Realty
Aurora, Illinois
04.2000 - Current
  • Negotiated offers between buyers and sellers in order to reach an agreement on price and terms of sale.
  • Managed real estate transactions from initiation to closing.
  • Supervised agents handling real estate transactions.
  • Generated lists of properties for sale, descriptions and available financing options.
  • Maintained relationships with current and prospective clients by providing exceptional customer service throughout the transaction process.
  • Created detailed reports outlining comparable sales data in order to determine fair market value for a particular property.

Education

Associate of Science - Business Management

Waubonsee Community College
Sugar Grove, IL
05-1992

Skills

  • Performance Analysis
  • Revenue Generation
  • Operations Management
  • Staff Development
  • Staff Training
  • Sales Tracking
  • Customer Retention
  • Direct Sales
  • Sales Coaching
  • Sales Strategies

Affiliations

  • Private Pilot

Accomplishments

  • Sold over 1 million in real estate over 10 years consecutively.

Certification

  • Property & Casualty License
  • Life & Health License

Timeline

Agency Manager

Insurance Of Illinois
11.2009 - Current

Real Estate Broker

VAC Realty
04.2000 - Current

Associate of Science - Business Management

Waubonsee Community College
Victor Crisci