Overview
Work History
Education
Skills
Timeline
Generic

Victor Cuellar

Avon Park,Fl

Overview

4
4
years of professional experience

Work History

Electronics Associate

Walmart
11.2020 - 03.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Sales Associate

JCPenney
04.2019 - 09.2020


  • Kept track of online orders, cleaned the jewelry, as well as maintained the jewelry fixtures.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

High school diploma -

Avon Park High School
Avon Park, FL
05.2018

Skills

  • Adaptability and Flexibility
  • Troubleshooting
  • Implement Solutions
  • Bilingual
  • Sales expertise
  • Problem-Solving
  • Interpersonal Communication

Timeline

Electronics Associate

Walmart
11.2020 - 03.2023

Sales Associate

JCPenney
04.2019 - 09.2020

High school diploma -

Avon Park High School

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Victor Cuellar