Victor Dacruz
Cambridge,MA
Summary
Results-oriented and Project Management Certified Program Manager with a seven-year track record of successfully leading and delivering complex projects. Demonstrates expertise in program management, needs analysis, strategic planning, and business modeling. Skilled in driving process improvement, managing risks, and fostering cross-functional collaboration. Exceptional communicator who thrives in fast-paced, collaborative environments. Passionate about leveraging emerging technologies to optimize efficiencies, reduce costs, and drive revenue growth. Creative Senior Program Manager with exceptional background in various industries. Proven success building and motivating program teams to meet project goals. Demonstrated leadership in systems implementation, program execution and process improvement engagements.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Program Manager
Amazon.com (Robotics + AI Division)
02.2023 - Current
- Championed continuous improvement initiatives within the organization, driving efficiency gains across all projects.
- Reduced program costs through diligent budget management and identifying areas for cost savings.
- Improved project efficiency by streamlining communication channels and optimizing resource allocation.
- Mentored all junior staff members, as well as onboarded all new hires, contributing to their professional growth and fostering a positive work environment.
Project Manager/Event Coordinator
Encore/PSAV
06.2019 - 01.2023
- Proficiently managed contracts with vendors and service providers for three years, maintaining strong relationships and ensuring adherence to terms and conditions, resulting in cost-effective and successful project outcomes
- Successfully managed high-level events within established budgets, collaborating closely with cross-functional teams, including marketing, to execute flawless event experiences that exceeded client expectations
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Marketing Project Manager
Global Protection Corp.
12.2016 - 04.2019
- Spearheaded the successful implementation of project management technology, streamlining project workflows, enhancing collaboration, and reducing project delivery times by 20%, resulting in more efficient product development for the medical device company
- Led the implementation of Salesforce as a CRM solution, optimizing customer data management, improving sales tracking, and enhancing customer relations, resulting in a 15% increase in sales and improved customer satisfaction
- Increased brand awareness by implementing strategic marketing campaigns and utilizing social media platforms.
Sales Assistant
PNC Wealth Management
02.2011 - 11.2016
- Implemented proactive communication strategies to keep clients informed about market updates, investment performance, and financial planning opportunities, resulting in ensuring a 100% client retention rate.
- Provided research support for client meetings, contributing to the development of comprehensive financial plans.
- Collaborated with internal departments such as compliance and operations to ensure seamless workflow and adherence to regulatory requirements.
Education
Bachelor of Science - Marketing And Communications
Fashion Institute of Technology
New York, NY12.2016
Skills
- Risk Assessment
- Strategic Planning
- Resource Management
- Change Management
- Personnel Management
- Data Analysis
- Business Forecasting
- Process Improvement
- Project Leadership
- Agile Methodologies
- Smartsheet
- Microsoft 365 (Excel, PPT, Word, Outlook)
- Salesforce
- PM Software (Trello, Asana, Jira)
- Workfront
Certification
Project Management Professional - PMP Certification, 07/2023
References
Available Upon Request
Languages
Portuguese
Full Professional
Timeline
Sr. Program Manager
Amazon.com (Robotics + AI Division)
02.2023 - Current
Project Manager/Event Coordinator
Encore/PSAV
06.2019 - 01.2023
Marketing Project Manager
Global Protection Corp.
12.2016 - 04.2019
Sales Assistant
PNC Wealth Management
02.2011 - 11.2016
Bachelor of Science - Marketing And Communications
Fashion Institute of Technology
Project Management Professional - PMP Certification, 07/2023
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