Victor Davis
Pooler,GA
Summary
Results-driven Department Manager specializing in patient care coordination and team leadership. Expertise in process improvement and compliance with safety protocols. Demonstrated success in training facilitation and enhancing service delivery through effective communication and problem-solving. Focused on optimizing business and medical processes while maintaining high-quality patient care.
Overview
3
3
years of professional experience
Work History
Orthopedic Specialist/ Department Manager
U.S. Army Winn Army Community Hospital
Hinesville, Georgia
08.2022 - Current
- In possession of a security clearance.
- Led and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Cultivated a talented team of departmental employees through outstanding mentoring, proctoring, and teaching skills.
- Inventoried, and managed over one million dollars' worth of medical equipment.
- Evaluated staff performance and provided constructive feedback for development.
- Ensured compliance with all safety regulations in the workplace.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Fostered a positive and inclusive work environment, promoting teamwork and collaboration.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of patients' and staff promptly and efficiently.
- Assisted medical staff with routine clinical procedures and documentation.
- Coordinated patient care activities within the hospital environment.
- Implemented safety protocols to maintain a secure healthcare facility.
- Managed patient scheduling and follow-up appointments efficiently.
- Supported training sessions for new staff on hospital policies and procedures.
- Facilitated communication between patients and healthcare providers effectively.
- Maintained accurate records of patient interactions and treatment plans.
- Contributed to quality assurance initiatives to enhance service delivery standards.
- Participated in ongoing training and compliance activities.
- Coordinated with other departments to ensure efficient workflow processes.
- Provided technical support for customers in resolving complex issues.
- Generated reports to track performance metrics of team members.
- Set specific goals for projects to measure progress and evaluate end results.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Evaluated needs of department and delegated tasks to optimize overall production.
- Assessed company operations for compliance with safety standards.
- Managed departmental operations to ensure high-quality patient care delivery.
- Coordinated staff schedules to maintain adequate coverage and service levels.
- Oversaw training programs for new employees to enhance team performance.
- Collaborated with medical staff to align departmental goals with patient needs.
- Conducted regular meetings to communicate updates and address team concerns.
- Facilitated compliance with health regulations and safety protocols consistently.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with patients.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Utilized excellent math skills to maintain accurate inventory levels.
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Provided technical support as needed when troubleshooting issues related to equipment or software.
- Researched and analyzed customer feedback to identify areas of improvement.
- Maintained accurate records of patient interactions and feedback.
- Implemented process improvements to increase efficiency and reduce costs.
- Reviewed documents for accuracy prior to submission or publication.
Education
Associate of Science - Health Sciences
Georgia Southern University
HinesvilleSkills
- Patient care coordination
- Team leadership
- Strategic planning
- Conflict resolution
- Healthcare compliance
- Safety compliance
- Team and patient management with professional and personal issues
- Staff training and mentoring with verbal and physical approaches
- Effective communication
- Patient and staff relations
- Analytical thinking
- Decision-making
- Adaptability and flexibility
- Building team cohesion
- Failure management
- Resource allocation
- Documentation management
- Technical communication
- Compliance monitoring
- Quality assessment
- Manual dexterity
- Operational efficiency
- Risk management
- Supply management
- Organizational skills
- Time management
- Pre and post-operative preparation and care
- Knowledge of Sterile Technique
- Instrument sterilization
- Orthopedic equipment maintenance
- Treatment plan creation
- Wound care
- Cast removal
- Orthopedic bracing
- Orthopedic casting
- Brace application
- Brace fitting
- Suture removal
- Anatomy and medical terminology
Accomplishments
• Received several military awards, including Deans list from graduation in the top percentile of my class in AIT (Advanced Individual Training), and Army Achievement Medals for my contributions to the military and healthcare setting.
References
- Sergeant First Class Austin Burnham, Senior Enlisted Advisor. Point of Contact: Cell (910) 723-5711
- Dr. Cortney Wolfley, Orthopedic Surgeon and Major in the U.S. Army. Point of contact: Cell (516) 509-4766
Timeline
Orthopedic Specialist/ Department Manager
U.S. Army Winn Army Community Hospital
08.2022 - Current
Associate of Science - Health Sciences
Georgia Southern University