Victor Del Campo
Huntington Park,CA
Summary
Reliable and customer-focused professional with over 8 years of experience in hospitality, retail operations, guest services, and warehouse fulfillment. Proven ability to thrive in fast-paced environments while maintaining high standards of accuracy, organization, and customer satisfaction. Strong work ethic with excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
South Gate, CA
11.2024 - 05.2026
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Provided exceptional customer service, enhancing overall customer experience and satisfaction.
- Operated espresso machines, grinders, and other equipment efficiently during peak hours.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
Online Personal Shopper
Walmart
South Gate, CA
03.2024 - 12.2024
- Curated personalized shopping lists based on customer preferences and purchase history.
- Utilized Walmart's online platform to efficiently manage inventory and fulfill customer orders.
- Enhanced customer satisfaction through timely communication regarding product availability and substitutions.
- Collaborated with team members to streamline order processing and improve service delivery times.
Guest Services Shift Leader
Disneyland Resort
Anaheim, CA
09.2017 - 09.2024
- Supervised daily operations to ensure exceptional guest experiences and service quality.
- Resolved guest concerns promptly, enhancing overall satisfaction and loyalty to the resort.
- Implemented process improvements that streamlined workflows and increased operational efficiency.
- Led shift meetings to communicate objectives, updates, and motivate team engagement.
- Deliver stock and supplies to offices and break rooms
- Responded to requests for building and maintenance repairs and cleanups immediately
- Trained and mentored team members on service protocols and guest interaction standards.
Education
Associate of Science - Computer And Information Sciences
Cerritos College
Norwalk, CA06-2014
Skills
- Strong leadership
- Verbal and written communication
- Data entry
- Guest orientation
- Team management
- Policy enforcement
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
11.2024 - 05.2026
Online Personal Shopper
Walmart
03.2024 - 12.2024
Guest Services Shift Leader
Disneyland Resort
09.2017 - 09.2024
Associate of Science - Computer And Information Sciences
Cerritos College