Victor Dominguez
Commerce,CA
Summary
Energetic successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
15
15
years of professional experience
Work History
Supervisor, Global Security Operations
Company3
06.2020 - Current
- 2020 - 2025 - Global IT Security Analyst/Global Physical Security
- 2025-2026 - Global Supervisor, Security Operations
- Conducted risk assessments to identify vulnerabilities within IT systems and infrastructure.
- Developed security policies and procedures to safeguard sensitive information.
- Monitored the implementation of security tools and technologies to enhance the overall security posture of the organization
- Analyzed security incidents to determine root causes and implemented corrective actions.
- Monitored and analyzed security incidents, investigating root causes and recommending corrective actions to prevent future occurrences.
- Worked closely with legal and compliance departments to ensure adherence to relevant regulatory requirements pertaining to data privacy and information security practices.
- Led security awareness training utilizing KnowBe4 for employees to educate them on security best practices and ensure compliance with company policies.
- Maintained security awareness training programs to educate employees on best practices for maintaining data security
- Monitored the implementation of encryption technologies to protect sensitive data and ensure confidentiality
- Collaborated with cross-functional teams to develop and implement security policies, procedures, and best practices to mitigate security threats.
- Responded to and investigated security incidents to minimize the impact and prevent future occurrences
- Assisted in security assessments and vulnerability scans to identify and address potential weaknesses in the system
- Created entries to block or allow specific domains, email addresses, files and URLs in Microsoft Defender Portal
- Utilized Azure to verify user logins, revoke tokens and reset MFA
- Reviewed, approved or denied computer local admin request
- Reviewed, approved or denied software request and escalated as needed
- Managed visitor management system (Envoy)
- Maintained physical security measures, including surveillance cameras, access control systems, and alarm systems to safeguard company facilities and assets on a global scale
- Maintained access control systems to restrict entry to authorized personnel only
- Monitored surveillance cameras and alarms to promptly respond to security breaches or threats
- Local badge printing for multiple locations
- Developed strong relationships with vendors to facilitate efficient communication and resolve any issues in a timely manner
- Oversaw daily operations, ensuring compliance with safety protocols and efficiency standards.
Global IT Onsite Support II / Global IT Security Analyst
Deluxe Entertainment/Company3/MethodStudios
06.2014 - 06.2020
- Provided hands-on technical support for multiple offices, resolving hardware and software issues promptly and effectively and ensuring minimal downtime for users
- Provided comprehensive IT support for users across multiple geographical locations
- Managed mobile device deployments and configuration, ensuring end-user satisfaction and efficiency
- Maintained accurate documentation of IT inventory, equipment, and support tickets to ensure proper tracking and resolution of issues
- Troubleshooted and resolved hardware, software, and network issues efficiently to minimize downtime
- Coordinated with vendors and third-party service providers to ensure timely and effective resolution of IT issues
- Maintained and updated documentation for IT systems to support knowledge sharing and training
- Collaborated with multiple teams to implement Jamf Management solutions for Apple devices
- Managed user accounts using Active Directory
- Configured and deployed Cisco IP phones using Cisco Unified Communications Manager (CUCM)
- Point of Contact for VIP support
- Local badge printing for multiple locations
- Reviewed, approved or denied computer local admin request
- Reviewed, approved or denied software request and escalated as needed
Computer Technician
Vic's Computer Repair Shop
09.2011 - 06.2012
- Assisted with computer setups and custom builds
- Repaired mobile devices, computers and peripherals
- Offered computer training classes
Education
Certificate of Continuing Education Completion
Jamf Training -
Jamf Certified Tech
Los Angeles05-2019
Active Directory -
ABCO Technology
Los Angeles10-2012
Computer Technician Certification -
ELASC
East Los Angeles09-2011
Vet Tech -
Mt. San Antonio College
Walnut08-2006
High School Diploma - undefined
Schurr High School
Montebello06-2002
Skills
- Communication & Listening
- Goal oriented
- Customer service
- Decision-making
- Adaptability
- Problem Solving
- Teamwork & Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Supervisor, Global Security Operations
Company3
06.2020 - Current
Global IT Onsite Support II / Global IT Security Analyst
Deluxe Entertainment/Company3/MethodStudios
06.2014 - 06.2020
Computer Technician
Vic's Computer Repair Shop
09.2011 - 06.2012
High School Diploma - undefined
Schurr High School
Certificate of Continuing Education Completion
Jamf Training -
Jamf Certified Tech
Active Directory -
ABCO Technology
Computer Technician Certification -
ELASC
Vet Tech -
Mt. San Antonio College