Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victor Fontenot

Conroe,TX

Summary

Proven achiever with a background at Call Center, adept in customer support and data entry. Excellently managed high call volumes, boosting efficiency by mastering software systems. Demonstrated problem-solving prowess and superior customer service skills, significantly enhancing customer satisfaction. Committed to delivering results through effective communication and meticulous record-keeping. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

1
1
year of professional experience

Work History

Call Center Representative

Call Center
02.2024 - 06.2024
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Maintained detailed records of customer interactions, streamlining communication efforts between various departments.

Cashier

Gas Station
12.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

North Forest Highschool
Houston, TX
06.2022

Skills

  • Problem-solving skills
  • Customer Support
  • Data Entry
  • Customer Service

Timeline

Call Center Representative

Call Center
02.2024 - 06.2024

Cashier

Gas Station
12.2022 - 08.2023

High School Diploma -

North Forest Highschool
Victor Fontenot