Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Hi, I’m

Victor Githaiga

Parma,Ohio

Summary

Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.

Overview

1
year of professional experience

Work History

Chic-Fil-A

Front of House Team Leader
11.2021 - Current

Job overview

  • Monitored food preparation, production, and plating for quality control.
  • Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.

Education

Cuyahoga Community College
Cleveland, OH

Associate of Applied Science from Information Technology
12.2023

Skills

  • Flexibility Training
  • Large-Scale Events Planning
  • Service Quality Standards Evaluation
  • Requirements Definition
  • Good with microsoft office
  • Good with computer security
  • Good with computer hardware and network devices

Accomplishments

I was able to calm down a customer who had been mistakenly given the wrong order and he looked like he was having a bad day. After that he got to home

with a smile across his face

Being able to put myself through school in America and having to start from the very bottom after immigrating from Africa.

Languages

Swahili
Native or Bilingual

Timeline

Front of House Team Leader

Chic-Fil-A
11.2021 - Current

Cuyahoga Community College

Associate of Applied Science from Information Technology

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Victor Githaiga