Victor Hernandez
Trenton,NJ
Summary
Energetically advanced through roles at Trenton Water Works, excelling in water meter repair and customer service. Demonstrated expertise in leak detection and maintaining high accuracy in meter readings, significantly enhancing system efficiency. Skilled in pipe fitting and building strong customer relationships, consistently achieving and surpassing service goals.
Overview
11
11
years of professional experience
Work History
Water Meter Repair Tech
Trenton Water Works
Trenton, NJ
06.2019 - Current
- Performed water meter maintenance, repair and installation in residential and commercial properties.
- Inspected existing meters for accuracy and functionality.
- Repaired or replaced malfunctioning or broken meters as needed.
- Analyzed data from meter readings to identify trends in usage patterns.
- Maintained records of all service calls, repairs and installations completed.
- Troubleshot complex issues related to metering systems and components.
- Assessed meters for cracks and other issues, repairing problems on spot and testing repairs for proper functionality.
- Used equipment, techniques and tools for task completion.
Water Meter Reader
Trenton Water Works
Trenton , NJ
06.2016 - 06.2019
- Inspected and repaired water meters, valves, and related equipment.
- Recorded readings from water meters to determine customer usage.
- Investigated complaints of excessive water usage for potential leaks.
- Reported any observed problems or maintenance needs to supervisor.
- Provided excellent customer service when interacting with customers.
- Maintained accurate records of meter readings and customer information.
- Performed monthly inspections on all residential and commercial accounts.
- Ensured that all safety regulations were followed while performing duties.
- Verified accuracy of meter readings against billing data for discrepancies.
- Analyzed data collected during daily routes to ensure accuracy of readings.
- Investigated reports of tampering or theft of public utilities by private individuals.
- Checked meters for issues and reported findings to customers and supervisors daily.
Auto Parts Delivery Driver
Dick Greenfield Chrysler Dodge Jeep Ram
Lawrenceville, NJ
06.2013 - 01.2016
- Loaded and unloaded merchandise from delivery truck.
- Verified accuracy of all orders before leaving the warehouse.
- Inspected vehicle for mechanical items and safety issues, and performed preventative maintenance.
- Communicated customer feedback to supervisor.
- Delivered goods to customers in a timely manner while adhering to assigned routes and time schedules.
- Provided courteous service to customers by answering questions, locating parts, resolving complaints.
- Utilized GPS navigation system to locate addresses quickly and efficiently.
- Accurately completed paperwork including delivery documents, bills of lading, invoices.
- Ensured safe operation of company vehicles at all times by following established safety policies and procedures.
- Checked load security prior to departing from warehouse facility and during route stops.
- Performed routine inspections of vehicle equipment such as tires, lights, brakes, gas and oil levels.
- Cleaned interior cab area upon returning from each trip; washed exterior of vehicle periodically as needed.
- Monitored condition of cargo throughout route to ensure it remained secure and intact until delivered.
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
- Logged deliveries and pickups and quickly loaded and unloaded deliveries.
- Strengthened customer relationships with prompt and professional service.
Education
High School Diploma -
Pennsbury High School
Fairless Hills, PA06-2001
Skills
- Water meter repair
- Meter reading
- Pressure testing
- Leak detection
- Water quality testing
- Pipe fitting
Timeline
Water Meter Repair Tech
Trenton Water Works
06.2019 - Current
Water Meter Reader
Trenton Water Works
06.2016 - 06.2019
Auto Parts Delivery Driver
Dick Greenfield Chrysler Dodge Jeep Ram
06.2013 - 01.2016
High School Diploma -
Pennsbury High School
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