Victor Herrera

• Installed, configured, and maintained radio, broadband, and communication systems across multiple locations.
• Performed troubleshooting and preventive maintenance on communications equipment.
• Resolved technical issues to reduce downtime and improve system availability.
• Trained personnel on proper use of communication equipment and troubleshooting procedures.
• Worked closely with operations teams to maintain secure and reliable communications.

Operations Coordinator

• Organized site readiness and resource allocation to support the arrival and integration of 200+ personnel, ensuring operations launched on schedule.
• Established communication infrastructure within hours of arrival, enabling immediate operational capability for
• Managed staging and movement logistics for personnel and equipment valued at $5M+, ensuring safe transport and accountability.
• Streamlined transition processes by developing standardized site setup procedures, improving efficiency and reducing errors for future operations.

IT Support /Operations Technician

• Installed, configured, and maintained communication and networking equipment supporting operations for more than 120 personnel.
• Diagnosed and resolved hardware, software, and connectivity issues to minimize downtime.
• Managed over 200 technical work orders monthly while maintaining accurate system documentation.
• Maintained operational databases and ensured data integrity across multiple systems.
• Supported end users with technical issues involving communications equipment and computer systems.
• Performed preventative maintenance on technical equipment to maximize performance and reliability.
• Coordinated deployment and setup of IT and communications equipment in field environments.
• Ensured compliance with security procedures while handling sensitive information.