VICTOR IBANEZ
San Antonio,USA
Summary
Industrial Engineer with 10+ years of experience across supply chain, manufacturing, strategic sourcing, and B2B sales.
Proven track record of improving operational performance, managing key accounts, leading cross-functional initiatives,
and building long-term customer relationships. Since relocating to the U.S. in 2022, I co-founded a Medicare agency,
further strengthening my consultative selling, business development, and entrepreneurial skills. I am now seeking an
opportunity where I can leverage both my operational expertise and commercial experience to drive business growth
and deliver value to customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Founder / Medicare Broker
65 North Medicare Planning
San Antonio, TX
05.2023 - 06.2026
- Co-founded and manage an independent Medicare insurance agency focused on helping clients navigate Medicare options through a consultative approach. Responsible for business development, prospecting, client relationship management, needs analysis, plan recommendations, enrollment support, and post-sale service. Develop strategic partnerships, manage the sales pipeline using CRM tools, and educate clients to ensure informed decisions while building long-term relationships based on trust and exceptional customer service.
Account Manager
Pfizer
Mexico
04.2019 - 04.2023
- Management of accounts portfolios with annual revenues of $3M to $5M in annual sales.
- Established and cultivated a business development pipeline through strategic engagement with key prospects and existing customers, contributing to sustained revenue growth of 12%.
- Preserved and reinforced territory account relationships, boosting Direct-to-Business Marketing initiatives and securing a new client with over $1.1 million in annual sales.
- Cultivated and maintained partnerships with key stakeholders across various accounts and reduced project overhead by 20%.
- Assure operational excellence for Antibiotics availability, covering warehousing, fulfillment, and transportation (both inbound and outbound), including quality assurance.
- Conducted negotiations with customers and vendors to establish and uphold favorable contract terms and conditions.
Master Planner
Pfizer
Mexico City, Mexico
12.2016 - 04.2019
- Aligned Supply Chain Agreements (SCAs) and conducted statistical analysis to optimize Safety Stock (SS), ensuring efficient inventory levels.
- Spearheaded Sales & Operations Planning (S&OP) improvements by defining and implementing key performance indicators (KPIs) to measure strategic success, achieving a 93% service level within six months and strengthening overall supply chain strategy.
- Led S&OP meetings with Commercial and Marketing teams, Determine SUpply KPIs for tracking progress toward established objectives.
- Orchestrated Rough Cut Capacity Planning (RCCP) and implemented optimized Production Scheduling, enhancing operational efficiency.
- Utilized the Daily Direction Setting (DDS) tool collaboratively, facilitating agile decision-making and goal alignment.
- Achieved a 98% stock rate with zero stock outs for critical Pfizer products over six months, showcasing adept inventory management skills.
- Functioned as a Subject Matter Expert (SME) in SAP Planning, optimizing planning processes and system utilization.
- Efficiently delegated tasks, leveraging team members' skill sets for optimal productivity and project success.
Senior Supply Chain Specialist
ADM
Mexico
01.2016 - 12.2016
- Executed production schedules that improved customer service levels by 24% within 6 months, utilizing data-driven insights for operational efficiency.
- Optimized material procurement processes, resulting in a 20% reduction in costs by leveraging data insights and strategic planning within 6 months.
- Developed adaptable production line strategies that improved operational agility, enabling a 30% faster response to customer demand fluctuations within 6 months.
Education
Bachelor of Science - Industrial Engineering
Monterrey Institute of Technology And Higher Education
Monterrey, N. L.12-2012
Skills
- Team leadership
- Strategic thinking
- Marketing
- Entrepreneurial and innovative
- Strategic planning
- Negotiation
- Project management
Accomplishments
- Collaborated with cross-functional teams to redesign the S&OP process, defining KPIs that improved service levels to 93% within six months.
- Generated 12% revenue growth by developing strategic customer relationships and expanding business opportunities within key accounts.
- Led the SAP Supply Planning implementation for Pfizer's manufacturing facility, serving as the Subject Matter Expert (SME) for Supply Chain Planning. Trained and supported a team of 8 planners, schedulers, and material planners, ensuring successful system adoption, process standardization, and operational continuity.
Certification
- Insurance Producer License
- Life & Health Insurance License
- Driver's License
Languages
Bilingual
English
Spanish
Timeline
Founder / Medicare Broker
65 North Medicare Planning
05.2023 - 06.2026
Account Manager
Pfizer
04.2019 - 04.2023
Master Planner
Pfizer
12.2016 - 04.2019
Senior Supply Chain Specialist
ADM
01.2016 - 12.2016
Bachelor of Science - Industrial Engineering
Monterrey Institute of Technology And Higher Education
Additional Information
Authorized to work in the US for any employer