Victor Ilunga
West Des Moines,IA
Summary
Developed strong patient care, communication, and organizational skills in clinical environment. Seeking to transition into new field, leveraging background in understanding patient needs and executing medical procedures. Dedicated to applying these transferrable skills to make positive impact in new role.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Automotive Technician
Walmart
01.2023 - Current
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Receptionist
Walmart
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Associate of Applied Science - Nursing
Des Moines Area Community College
Ankeny, IA 05.2001 -
Skills
Problem-solving
Telephone skills
Customer support
Compassionate communication
Patient care
Compassion and empathy
End-of-life care
Flexibility and adaptability
Physical stamina
Direct patient care
Certified in CPR/AED
Certification
CNA - Certified Nurse Assistant
Timeline
Automotive Technician
Walmart
01.2023 - Current
Receptionist
Walmart
01.2023 - Current
Associate of Applied Science - Nursing
Des Moines Area Community College
05.2001 -