Victor Jacobo
Santa Ana,CA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Sales Lead
Footlocker
Costa Mesa / Irvine, CA
11.2018 - 06.2021
- Led team to exceed sales targets through effective training and performance management.
- Developed strategic merchandising initiatives to enhance customer engagement and optimize product displays.
Server
Polly's Pies
Santa Ana, CA
06.2021 - 11.2024
- Delivered exceptional customer service by anticipating guest needs and providing personalized dining experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales/Marketing agent (OPC)
Hyatt Vacation Club
Newport Beach, CA
03.2025 - 04.2026
- Analyzed market trends and customer feedback to refine promotional strategies and enhance service offerings.
- Conducted competitive analysis to identify opportunities for growth and differentiation within the vacation ownership market.
- Developed targeted marketing campaigns to increase brand awareness and customer engagement.
Fed Ex Delivery
Fed Ex ( Nifran )
Brea, CA
03.2026 - 08.2026
- Delivered packages efficiently across designated routes, ensuring timely and accurate service.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
Associate of Science - Dental Hygiene
Concorde Career College
Garden Grove, CA09.2026
High School Diploma -
Segerstrom High School
Santa Ana, CA03.2020
Skills
- Problem-solving
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Time management
- Attention to detail
- Dependable and responsible
- Critical thinking
- Computer skills
- Calm under pressure
- Organization and time management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Fed Ex Delivery
Fed Ex ( Nifran )
03.2026 - 08.2026
Sales/Marketing agent (OPC)
Hyatt Vacation Club
03.2025 - 04.2026
Server
Polly's Pies
06.2021 - 11.2024
Sales Lead
Footlocker
11.2018 - 06.2021
Associate of Science - Dental Hygiene
Concorde Career College
High School Diploma -
Segerstrom High School