Connor Bodey
Mount Vernon,OR
Summary
Dynamic sales professional with proven expertise in upselling strategies and exceptional problem-solving abilities, honed at Champs Sporting Goods. Excelled in training and mentoring teams for peak performance, enhancing customer satisfaction through personalized strategies, and adeptly managing high-volume transactions. Demonstrates a strong blend of analytical and interpersonal skills, driving sales and fostering customer loyalty.
Overview
2
2
years of professional experience
Work History
Sales Lead
Champs Sporting Goods
05.2024 - 08.2024
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Enhanced customer satisfaction with personalized follow-up strategies.
Part Time
Footlocker, Footlocker
04.2023 - 05.2024
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Associate
Urban Air Adventure Park
11.2022 - 11.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
High School Diploma -
Jonathan Alder High School
Plain City, OH05.2024
Skills
- Upselling strategies
- Sales closing
- Cash Handling
- Stock management
- Point of sale operation
- Opening and closing procedures
- Processing payments
- Food safety and sanitation
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking
- Active Listening
Timeline
Sales Lead
Champs Sporting Goods
05.2024 - 08.2024
Part Time
Footlocker, Footlocker
04.2023 - 05.2024
Associate
Urban Air Adventure Park
11.2022 - 11.2023
High School Diploma -
Jonathan Alder High School
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