Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Victor Johnson

Cypress,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Driver Ambassador

Ride Circuit
Seal Beach, CA
05.2024 - Current
  • Pick up and drop off riders within the Seal Beach area. Rides are requested via the Circuit app. Passengers ride in a 5-seat all electric vehicle.

Client Service Manager - Retired

Siemens Building Technologies
Cypress, CA
03.2012 - 03.2023
  • Managed a portfolio of Fire/Life Safety service agreements through delivery and execution. Responsible for the profit and loss of these agreements. Manage assigned service agreement accounts, driving to a financial target, and outstanding customer satisfaction and retention.
  • Balance time between on-site customer interactions and back-office responsibilities.
  • Develop account strategies to achieve the customer's business goals, leveraging the company's entire service and product line.
  • Participate in the development of a master schedule to deliver service for all customers and lead quality assurance activities that support service agreement renewals.

Fire Alarm Installation and Service Technician

Siemens Building Technologies
Cypress, CA
03.2004 - 03.2012
  • Installed fire alarm systems in accordance with code requirements and industry standards.
  • Diagnosed existing fire alarm system malfunctions and performed repairs or replacements as needed.
  • Programmed, tested, and maintained fire alarm systems for commercial, residential, industrial, and institutional buildings.
  • Assisted in the development of plans for new fire alarm installations or modifications to existing systems.
  • Completed documentation such as service reports, inspection forms, job orders. accurately and timely.
  • Trained customers on the use of their newly installed or repaired fire alarm systems when necessary.

Education

Some College (No Degree) - Electronics Technology

El Camino College
Torrance, CA

Skills

  • Daily logging
  • Vehicle Inspection
  • Passenger Assistance
  • Processes and procedures
  • Punctual and Reliable
  • Valid Driver's License
  • Clean Driving Record
  • Vehicle Maintenance
  • Customer Service

Affiliations

  • Golfing
  • Jogging

Timeline

Driver Ambassador

Ride Circuit
05.2024 - Current

Client Service Manager - Retired

Siemens Building Technologies
03.2012 - 03.2023

Fire Alarm Installation and Service Technician

Siemens Building Technologies
03.2004 - 03.2012

Some College (No Degree) - Electronics Technology

El Camino College
Victor Johnson