Victor Jones
Lafayette,Louisiana
Summary
Dynamic operations professional with a proven track record in a high-volume distribution center, recognized as Top Loader and Employee of the Month for driving productivity and maintaining safety. Adept at fostering collaboration and accountability among team members, with a focus on achieving operational excellence. Seeking an Area Manager role to further develop associates and elevate team performance.
Overview
14
14
years of professional experience
Work History
Loader / End Runner / Support FPA
Walmart Distribution Center
Opelousas, Louisiana
10.2021 - Current
- Perform multiple operational roles as a Loader, End Runner, and 271 Support, developing a broad understanding of distribution center processes and daily operations.
- Work in a fast-paced distribution environment while maintaining focus on productivity, accuracy, safety, and quality.
- Supported associates and leadership in achieving daily operational goals, ensuring efficient workflow and effective team collaboration.
- Demonstrated leadership potential by taking initiative to resolve workplace challenges, showcasing dependability and willingness to tackle additional responsibilities.
- Recognized as Employee of the Month for exceptional performance and contribution to the operation.
- Recognized as Top Loader of the Month for outstanding performance.
- Apply knowledge gained from multiple operational functions to better understand how individual roles contribute to overall facility performance.
Technical Support / Team Leader
Acadian Ambulance
Lafayette, Louisiana
09.2012 - 10.2021
- Led and supported team members in daily responsibilities, ensuring quality and efficiency in operations.
- Train and coach new employees on equipment, procedures, customer service expectations, and daily operations.
- Acted as a resource for team members by answering questions, troubleshooting problems, and resolving operational issues.
- Troubleshoot medical alert equipment and determine appropriate solutions to minimize service interruptions.
- Communicate effectively with customers and team members regarding equipment issues and resolutions.
- Encouraged accountability among team members to enhance collaboration and professionalism in customer service.
- Helped team members navigate challenges, fostering a positive and professional work environment.
- Assist with maintaining an organized and efficient warehouse operation.
Education
Coursework - General Studies
South Louisiana Community College
Lafayette, LA01-2006
High School Diploma -
Westgate High School
New Iberia, Louisiana01-2005
Skills
- Logistics Coordination
- Operational Leadership
- Workflow Optimization
- Process Improvement
- Operational Accountability
- Employee Training
- Training & Onboarding
- Team Collaboration
- Customer Service
- Issue Resolution
- Decision making
- Safety & Quality
- Communication
- Interdepartmental Coordination
AWARDS & RECOGNITION
Top Loader of the Month — Walmart Distribution Center Employee of the Month — Walmart Distribution Center
Timeline
Loader / End Runner / Support FPA
Walmart Distribution Center
10.2021 - Current
Technical Support / Team Leader
Acadian Ambulance
09.2012 - 10.2021
Coursework - General Studies
South Louisiana Community College
High School Diploma -
Westgate High School