Victor Koah

- Utilized value-based sales tactics increasing revenue.

- Actively engaging customers to provide general assistance and information on store merchandise.

- Working closely with shift manager to solve problems and handle customer concerns.

- Diffused conflicts and tension often involving much older individuals

- Increasing sales and customer satisfaction through personalized servicing.

- Balancing and organizing cash register by handling cash, counting change, and storing coupons.

- Evaluated players' performance and provided constructive feedback to improve abilities.

- Encouraged players to find creative solutions to problems and maintain motivation.

- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.

- Balanced between working hard and having fun

- Engineered a friendly but competitive environment between young individuals

- Handled check-in and check-out process of library books and materials at circulation desk.

- Placed books on proper shelves when returned to circulation.

- Answered questions from patrons and helped to find desired materials.

- Sacrificed weekends when others couldn't to ensure support was available to students who were in need.

- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.